Paramount plus error unfortunately an error occurred during playback roku. No Tulsa King, no Lioness, nothing new.

Paramount plus error unfortunately an error occurred during playback roku 2. Welcome to the Roku Community! We really appreciate you sharing your experience with this issue and providing extra details. I didn't have any ad-blocker to turn off, so that was never an issue. Solving playback issues Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. I didn't see it mentioned but this is not only a roku specific issue, paramount plus does not work also on firesticks, it does the same thing. We would recommend the basic troubleshooting sequence below: Remove the channel: navigate to your Home screen, move to the right, highligh @Andy15 if all the apps on your Roku device do not work, then it might be an issue with your router/modem. You MUST reboot the Roku before adding the channel back in, or the removal was not complete. Same here. At the two minute warning I decided to exit the app and go into it to see if that would do anything. Thanks for bearing with us in the meantime. We can watch ads, but when the show starts it says error during playback. They are the ones who manage and maintain their app on the Roku streaming platform independently. It is a paramount plus software issue. Using your smart home devices; Cameras & doorbells; Lights Thanks for the update, and . Michelle3 posted that this also occurs on her Paramount Plus app. Welcome to the Roku Community, and thanks for keeping us posted! We understand you're having a problem with the Paramount+ and Showtime channels. Big disappointment, I even called # Welcome to the Roku Community, @lorettajames! Thanks for reporting this playback issue within Paramount+. I tried your suggestion of deleting and reinstalling the app w/o success. Hello Thanks for reaching out here in the Community! Did you restart your Roku device before re-installing the channel? That step is crucial when performing troubleshooting. Uuugh. I really don't like the idea of doing a system reset and having to start over, but it sounds like Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Uninstalling and Reinstalling the Paramount Plus App. Tracker ID when this issue occurs (when you Did you restart your Roku device before re-installing the channel? That step is crucial when performing troubleshooting. I got a response too "Thanks for contacting Paramount+. I'm getting really ticked about this. We wanted to provide an update regarding the playback Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Using your smart home devices; Cameras & doorbells; Lights I’ve tried streaming paramount plus on my Roku devices, but all get us a spinning wheel when I try to watch a movie. Using your smart home devices; Cameras & doorbells; Lights Roku Community Streaming Expert I am not a Roku employee, only a user like you. Connection excellent, speed good Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Last Updated 1/18/2022 Started happening to me on my Roku TV. Everything went through I got the subscription email from Roku and the payment verification. Using your smart home devices; Cameras & doorbells; Lights Welcome to the Roku Community, ! Thanks for reporting this playback issue within Paramount+. Using your smart home devices; Cameras & doorbells; Lights Paramount + won't even let me remove the channel. It is a Paramount Plus system issue. It did work when I ran VPN on Hi @Seandmal @douginct,. It is MY network connection, MY bandwidth and I am PAYING for the service. Thanks, Emman Hello, I have a 3940RW2 - Roku express 4K+ running 14. The option is just gone. We'd like to learn more about this. Also, the Roku and liveTVRoku apps don't stream either. see below. Paramount plus stopped working on either Tuesday 9/28/21 or Wednesday 9/29/21 . We appreciate you clarifying this to us. A typical season in HD is $30. Hi Roku Community users, UPDATE 12/12 From Paramount Plus: Thank you for your patience while we investigated the issue. If it’s not a router/modem issue, you may need to check if the Roku is powered through your TV’s USB port or the wall outlet. Model: 3930RW - Roku Express Serial Number X00400C3YJJV(S00931A3JJV Software version: 10. We sincerely apologize for the inconvenience and delay, but we now have an update. This has just started happening over the last 4-5 days. Thanks for updating us here in the Roku Community! We appreciate you providing answers to the questions above. No Tulsa King, no Lioness, nothing new. We'd be more than willing to examine it further. Many have confirmed that it's not just on the Roku ABC App that has the issues but on Apple TV and fire stick ABC App. done the uninstall and reboot ‘solution’ a couple of times with no effect. I don't have a problem streaming Paramount plus from LG Web OS or Firestick with ad blocking turned on. Select icon for the program to watch. ID 85-468-254. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. Join the community discussion for Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more. Apparently we had 2 accounts under the same email, when we did a free trial a few years back on either paramount or cbs. In the meantime, we will be investigating this further and stay tuned on this thread for more updates. Manufacturer support & warranty resources; Discussions; Roku Audio. We wanted to provide an update regarding the playback Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please keep us posted. It works on my iPad. No sense in paying for something that doesn't work. Using your smart home devices; Cameras & doorbells; Lights I didn't see it mentioned but this is not only a roku specific issue, paramount plus does not work also on firesticks, it does the same thing. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. Appreciate the details. I want to change my Paramount+ login to get on a new account, but the app on Roku won't let me sign out, even though I've canceled my old subscription. 0 trying to stream using Paramount Plus app - version 9. We hope this will be sorted out soon. 0 build 4195-09 Paramount plus version 6. Unfortunately, Paramount is ultimately the one that will have to fix their channel. Cannot play any content on paramount! Device model 3500EU Roku stick . I was able to find 2 shows that actually played (The Brady Bunch and The Hills - New Beginnings). Serial no 2md55t019277 The funny part about this all is I finally got an email response from Paramount + ro my problem inquiry and it contained no answers or fixes, but just more questions. At $5 a month, that's $60 a year. What follows is their response. Using your smart home devices; Cameras & doorbells; Lights We got it fixed. So, I had to delete a lot of channels. Had watched other programs before then and it had worked. Your response Hi and . Become a Roku Streaming Expert! Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Have you attempted to restart your router? If you haven’t yet, we suggest taking a moment to power it off and then back on again. Your feedback is very important to us, and we read every message we receive. It doesn't work 100% of the time, just more often. Hope this helps narrow down the issue Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Billed direct to paramount Yes the only app. Join the community discussion for assistance. Using your smart home devices; Cameras & doorbells; Lights Thanks for the update, . Manufacturer support & warranty resources; Discussions; Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Select profile. This simple step can often resolve connectivity issues and improve your internet performance. This message is happening on every show I try to watch. If you haven't tried the suggested order (remove > I just signed up for Paramount Plus and am getting an error code 'unfortunately an error occurred during playback'. Many of us have contact Paramount+ about this on going issue, but we have yet to see a solution. e. With Roku (just recently) I have to disable add blocking for Paramount plus to work with Roku. I have deleted and reinstalled the app. Using your smart home devices; Cameras & doorbells; Lights Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more. In order to narrow down the cause of this, it would be very helpful if you could provide us with additional information such as follows: Is this happening o Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. The app opens without issue but when any movie/tv show is selected and you select watch - the blue circle spins and nothing happens the movie or tv show does not come up. I found in this case I could fast forward and finish my show. 0. Now i can only watch old shows. Sign In Help. This problem seems to be isolated to my Roku 4k Ultras (I have 2 identical units and both have the same issue). I have uninstalled the app, did a system restart, added it back, still the same issue. We'll update this thread once a resolution has been provided. Now the Paramount channel Hi Roku Community users, UPDATE 12/12 From Paramount Plus: Thank you for your patience while we investigated the issue. We Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Sling helped with it and said Roku did a big update and now requires more space. It works fine when paramount is accessed via other devices. Pl Welcome to the Roku Community, @lorettajames! Thanks for reporting this playback issue within Paramount+. Using your smart home devices; Cameras & doorbells; Lights I have the same issue, tried all the suggested fixes without success. Model: 3930RW - Roku Express Serial Number X00400C3YJJV(S00931A3JJV Soft Paramount+ on my TCL TV with Roku loads the main screens but when I click on something to view it, I just get the blue rotating circle. What I got was the sign-up screen when I launched the app. Hi @p4progress,. Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. 3 . . 1. Please try to move your router closer to your Roku Express, as it is not designed for long-range Wi-Fi. In addition, we would also suggest accessing it using a mobile hotspot or any alternative network then try again to see if that makes a difference. The last time this worked for me was 11/12/24. We would recommend the basic troubleshooting sequence below: Remove the channel: navigate to your Home screen, move to the right, highligh Hi @Jmaythews70 and @Josalyntaylor20. So looks like a paramount/Roku interface issue. I have reset router. Using your smart home devices; Cameras & doorbells; Lights A place for those looking to get away from the traditional cable tv model, and move toward cheaper and legal options like over the air antenna, library collections, and streaming services. Discussions; Roku Smart Home. Browse Browse . Please fix the issue. Checking your internet connection, software updates, clearing cache, uninstalling and reinstalling the app, or We are having this issue. PASS. I removed Paramount plus, restarted the roku, installed Paramount. Please be aware that due to a high volume of email, we're unable to provide a response, Tested things last night with 1883 on Paramount+. I WILL NOT compromise the safety of my network because s Paramount plus stopped loading on Roku. Also, if rebooting the router does not resolve the issue, you might need t Here is a kind of workaround if, you only use ParamountPus (not a misspelling) for two shows, and you are subscribing at the $5 a month level. In order to narrow down the cause of this, it would be very helpful if you could provide us with additional information such as follows: @girhim99. It started with the Oscar-caliber movie "Good Burger 2" but then an "update"happened and now it's more movies. Using your smart home devices; Cameras & doorbells; Lights Good thing the game went into overtime. You need to have a Prime Video subscription to add the Paramount+ channel to the Prime video service. I think a better option is for people to cancel Paramount+. Fortunately, there are a few easy troubleshooting methods to understand the reason and fix the issue within no time. Using your smart home devices; Cameras & doorbells; Lights I am having the same issue I’ve tried all the troubleshooting and nothing is working. Please be assured that we take this issue seriously and are committed to resolving it quickly so you can get back to streaming without any further delays. I have tried the posted solution for this and it does not work. Hi and . I've passed this info along to the right Roku team for an update. Using your smart home devices; Cameras & doorbells; Lights Paramount plus not working on 2 different Rokus. One a streaming stick and another a Roku Express. Add me to the list. For us to isolate the cause of the problem, please provide us with the following information:-Roku device model Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. It will show it is trying to load, but stop and say it is currently unavailable. Cannot play any content on paramount! Device model 3500EU Roku stick Serial no 2md55t019277 Device id none Software version 11. Best thing to do would be do not pay for this app until it is fixed, which may take a while as everything is moving slower recently. 01Z Issue is 77-444-779 Hi Roku Community users, UPDATE 12/12 From Paramount Plus: Thank you for your patience while we investigated the issue. I really don't like the idea of doing a system reset and having to start over, but it sounds like Welcome to the Roku Community, @lorettajames! Thanks for reporting this playback issue within Paramount+. The problem seems to be a cross Roku and FireTV devices. I finally got a reply from Paramount+ regarding this mayhem. Works fine on apple devices / appletv. Checked software versions and those hadn't changed Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Using your smart home devices; Cameras & doorbells; Lights Thank you for keeping us in the loop, . It was stated a week ago in that it is without question a Paramount+ issue, but it got buried in the thread. Using your smart home devices; Cameras & doorbells; Lights Hello, I have a 3940RW2 - Roku express 4K+ running 14. Update, i tested this on another account side by side. Hi , Warm greetings from the Roku Community! We regret to hear about this issue you're experiencing when trying to stream Paramount+. Since the issue is persistent, please provide us with the details I have requested in the above post. 0 * build 4208-AE Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. It's the ads that Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues Solving playback issues Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. I checked for an update it says it is up to date. Join the community discussion for No. 5. In order to narrow down the cause of this, it would be very helpful if you could provide us with additional information such as follows: Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. We understand your sentiments and we appreciate the steps you have taken in an attempt to fix the issue. Apple TV, Android TV, Amazon Fire TV, Roku), try these troubleshooting tips: Force quit the app. Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About). I’ve restarted my Roku, uninstalled the app and reinstalled it,checked that the software for both are up to date, and still haven’t been able to get it to work. Had to call Paramount Plus, wait on hold, have them tell me to call roku, then I insisted I am not hanging up until they delete the one account, was told they could not, still insisted, then eventually they froze the one account or Update - 2022/02/07. On the same network I other Roku TVs and Roku streaming sticks and they DO work. Have written to Unfortunantly, I think it might be Roku. build 20241107 The app opens without issue but when any movie/tv show is selected and you select watch - the blue circle spins and nothing happens the movie or tv show does not come up. - Some questions: How did you subscribe to Paramount+? Directly with Paramount? Through Roku? Through some other 3rd party (Hulu, Amazon, etc)? How are you trying to view Paramount+? Directly on the Paramount+ channel app installed on a Roku? Via The Roku Channel? Via some other means? This didn’t help me, I’ve been unable to watch paramount plus for almost 2 months now and I’m still getting charged for it. Initially the show would be fine until the first commercial break, then would freeze. It only happens with Paramount +. We got it fixed. Kindly provide the details below: Roku device model, serial number, device ID . Thanks, Rey Hi @Seandmal @douginct,. I figured out how to fix my issue two weeks ago! Hi, Thanks for posting, and welcome to the Roku Community. Thanks for keeping us posted, Our team would like to gather information on your other Roku Ultra since you have mentioned that the issue exists with 2 of your Roku Ultras. Please let us know if you need more help. Steps taken: Checked Connection. Best thing to do would be do not pay for this app until it is fixed, which may take a while as everything is moving sl The issue is with Paramount Plus. Apparently this issue was not an issue at some date prior to that. I am streaming If you're streaming on a connected device (i. I have Paramount+ free through Walmart. Tried the reload and reboot fix no luck. I am also unable to Thanks for the extra details, ! We will promptly forward this matter to the appropriate team for a thorough investigation and detailed report. Before you move on to the several things you can try Steps to make this happen is that you simply go into the channel Paramount plus, select a show to watch, it starts to load and then says ERROR- Unfortunately, an error Are you gettings "Unfortunately, an error occurred during playback" in Paramount Plus?Here is the 2nd part of the error message "We are currently experiencin This is ad related as I saw the same issue on PC, then figured out on router - saw logs when playing any channel ( movies played fine ), they need the ADS for their sponsors like CBS etc, added them in whitelist and works I'm having the same issue, specifically at the 7-second mark. Have not done a factory reset as yet. Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. 01Z Issue is 77-444-779 P Posted by u/ram3nboy - 1 vote and 3 comments Device: Roku Express 2020 Country: US Paramount Plus is subscribed through Roku. 59. I refuse, due to their reliability issues to buy an annual subscription which drops the cost They are the ones who manage and maintain their app on the Roku streaming platform independently. Streaming Players. 3 build 103 Timestamp 2024-11-04 T20. -Roku tv - 7833x-onn model - 100012587-Serial number - YNOOAA923396 Following your instructions, The Roku restarted twice trying to add Paramount Plus, the when it did reload, and I logged back in. Hello, I have a 3940RW2 - Roku express 4K+ running 14. Using your smart home devices; Cameras & doorbells; Lights Been getting the same thing for a few weeks now. Using your smart home devices; Cameras & doorbells; Lights Are you gettings "Unfortunately, an error occurred during playback" in Paramount Plus?Here is the 2nd part of the error message "We are currently experiencin Thanks for the update, and . If it’s powered through the wall outlet, you probably need to do these steps, and in the correct order as always: I was able to activate my new Roku TV and took advantage of the paramount plus promotion. We have noted the information you provided in response to our request for details regarding the issue. We're happy to help. Hi, Community users! Thanks for bringing this issue to our attention. Steps to reproduce: 1. To help the team better assess this issue, could you provide us with the following details? Roku device or TV model, serial number, device ID, and software OS/ve Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. To help the team better assess this issue, could you provide us with the following details? Roku device or TV model, serial Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. This is on on demand shows. In order to narrow down the cause of this, it would be very helpful if you could provide us with additional information such as follows: If you still have issues with Paramount Plus not working on Roku, contact the Roku support team for further assistance. The others I tried do not work. "Dear Joseph, Thank you for reporting the issue with the requested information. Roku Community. When I go to paramount plus app it asks me to login which BUT it is not recognizing my email address or password 🙃. With that being said, now it loads, get to choose user, go to programs (example Landman) and you hit episode to play and all I get is the circling blue arrow. We appreciate you for sharing with us your concern regarding the issue you have encountered with the Paramount Plus Payback error, and we'd like to gather more information so our team can review this matter further. Make sure you’re running the latest version of In conclusion, if Paramount Plus is not working on your Roku, there are several steps you can take to resolve the issue. Then afterwards, the ads will play but be a black screen. Sometimes, if I go into Paramount+ App, either on my Roku or FireTv, and instead of going to "Continue Watching", I go to CBS first, and navigate t Hi @MD24,. Using your smart home devices; Cameras & doorbells; Lights Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. It is suddenly working again without having to do all the reboots, resets etc. 3. Thank you for reporting this issue to the Roku Community! We understand that you are unable to stream the Paramount Plus channel. Best regards I agree completely, I canceled my service with paramount+ a few days ago. In the meantime, you can update the app by highlighting the channel tile of the Paramount Plus app and pressing the star (*) button on your remote. Using your smart home devices; Cameras & doorbells; Lights Hi Roku Community users, UPDATE 12/12 From Paramount Plus: Thank you for your patience while we investigated the issue. Using your smart home devices; Cameras & doorbells; Lights This has been happening to me. Had to call Paramount Plus, wait on hold, have them tell me to call roku, then I insisted I am not hanging up until they delete the one account, was told they Hi and . Not one single channel on there works. Rest assured, we'll flag this concern to the appropriate Roku team for further investigation. Welcome to the Roku Community, @lorettajames! Thanks for reporting this playback issue within Paramount+. Following your instructions, The Roku restarted twice trying to add Paramount Plus, the when it did reload, and I logged back in. You may reach them here: Paramount Plus Support. Best regards I have the same problem with paramountplus app on HisenseRokuTV. Best regards Up until a week ago Paramount+ has worked fine. We see that you're having a playback issue when trying to access Paramount Plus and thanks for sharing this information along with the troubleshooting you've tried. We would recommend the basic troubleshooting sequence below: Remove the channel: navigate to your Home screen, move to the right, highligh Been getting the same thing for a few weeks now. I happened to travel to Australia lately (where Paramount Plus has officially launched) however Paramount Plus channel still came up with a blank black screen with Paramount Plus on top left corner. build 20241107. Can you please provide Hi Info below thanks Device model 3500EU Roku stick Serial no 2md55t019277 Device id none Software version 11. It has been working fine for the last 6 months o Just a reminder for when you remove a channel. If you are experiencing issues with your Paramount Plus app on Roku and are having trouble getting it to work, a simple solution may be to uninstall and reinstall the app. I started testing for a solution with an older Ruku and thought that it was a software issue because the device was working with Paramount+, but I also found it also matters when you test the connection. If I want to block adverts because many sites are intrusive and can cause other issues, then I will. I have tried everything including factory reset to no avail. Check Paramount Plus App Servers are Down. I’ve tried streaming paramount plus on my Roku devices, but all get us a spinning wheel when I try to watch a movie. It's mainly Paramount Plus. Thanks for keeping us in the loop, ! We appreciate your effort in providing all the information needed for this investigation. This issue or the first post was in September of 2021. The show loaded where it left off, only to have the Roku restart as soon as it started playing. I try to play and the bar loads 1/3 of the way and the message "unable to play" comes up. I have physically unplugged the TV. Solved: I had to uninstall the Sling app and reinstall it a couple weeks ago because it wouldn't load. All the best, Emman I am having the same issue but it is only when happening on Bass Reeves newest episode. vzvzp pae gpusg zyeoah aysy vrdzevf hbrdrqvs rrc cxrjch ktljdf