Freepbx follow me If not successful then it returns to voicemail, this time to the busy greeting where they no longer have an option to keep trying to find you. 7. Correct, that is how the FMFM feature code works. Issue Description. I have select this with follow me and ringallv2-prim. I’ve been banging my head against the wall all day on this. I can’t remember how I did this before. So far so good. It works fine internally (i. If I dial these extensions from an internal extension everything is OK. 35) is installed I tried deleting his dashboard and recreating a new one. The agent then transfers the call to a ring group. When I try to add that number via the Sangoma App, the “0” is always getting We have Followed Phillipes excellent article on setting up VMX and Follow me to enable a controlled call flow for trackign down a user. P. I can get it to ring the interval time, after that it going to VM. 19, Asterisk 14. When I dial the number connected to the inbound route that goes directly to 151, the follow me does not work. 5 • Asterisk 13 I can setup Follow-Me on an extension to a cell phone (using format 8885551212#) and it works fine. Most users = from-internal family member at other locatio = from-family from-family context restricts the other family member to I have set up an extension to use FMFM. In CDR Buenas tardes Gente, Tenemos un inconveniente con un tema que al parecer es recurrente en otros foros sobre el Follow-Me para el desvió hacia números externos pero que en ninguno mencionan una solución que aplique para freepbx sobre troncales Sip Se tiene una troncal Sip hacia un ITSP con una ruta entrante que se desvía hacia una extensión, la cual Features. Hi, We’re setting FOLLOW ME on an extension (102) with external phone number calling. I feel that it’s better that most calls avoid disturbing multiple people, even though it adds 8 Personally, I have Follow-Me always enabled, with sufficient delay such that if the office phone is answered reasonably quickly, the mobile doesn’t ring. freepbx. carlosmp (carlosmp) September 10, 2007, 3 Trying out hunt-prim on someone’s extension with an initial ring time of 5 seconds to account for DND locally on Snom phones. I use Fixed CID Value in Follow Me Thanks! Hello everyone, this is my first time using Asterisk/FreePBX. ccure (Steeve) September 16, 2019, 9:54am 1. All works fine when calls are made Each staff has their own extension, with follow me added to their cell phones. Is this a bug Dear all, I have freepbx and set follow me so that calls are forwarded to mobile numbers, however am experiencing a problem that when i add five mobile numbers, call cant be forwarded, it instead repeats ivr on selecting option ie when i press 3, when i leave for numbers in follow me, it work. Further down it shows those same extensions listed as "Exten: name of ext (xxx) I’ve looked at the follow me settings for each of these users and I I’m having a strange issue which I can replicate in any FreePBX easily. Since this obviously still works with many carriers, it would be nice to have some options; 1) select a carrier that is solely used for the find-me-follow-me function or 2) add an option to allow a se Hi There, I have a new FreePBX and I am just setting up some IVR. We are running FreepBX 2. But I am curious about how it works with follow-me. 2 (PBX in a flash) I've got some problems regarding my "Follow me" option. We’re using FreePBX 14, BTW, if this helps at all or changes anything, and I’m using the code from [Prefix *22 that you can dial in front of a valid system extension to toggle the Follow Me] Follow Me allows you to redirect a call that is placed to one of your extension to another extension or external number. 8. 190. The hard extension rings We’re currently using Freepbx 2. FreePBX Community Forums Follow Me - Fall back to PBX extension Voicemail? General Help. So I have FreePBX 13. Best to make it password protected. How can I get that the caller’s ID is used as the CID displayed on the mobile phones Regards I have an extension with Follow Me configured like this: Initial Ring Time: 10 Ring Strategy: ringallv2-prim Ring Time: 15 Follow-Me List: 525 511 988533200# After the initial ring time the call goes to Follow Me list as it should, but when the external phone starts to ring all other extensions (525 , 511) stop ringing. We have our trunks setup. Alternatively setup a second trunk to failover to and force set your outbound caller id at the provider level. it is working great when I set Account settings->General-> callerID number to Use one of my DIDs ah ok, I’ve already found this, but “findme Follow Toggle” didn’t sound like that what I was searching for but thanks, that worked is it possible to toggle follow me of an given extension e. I am new to freepbx and Hello everyone. I have the initial ring time set at 8, and the ring time set at 20. However, the problem occurs when a call is answered on the mobile phone. 1 Applied Scripts Ver: 10. I updated FreePBX modules to the latest 13 branch versions from an older 13 release. I Hello. I have an new inbound number added to the system and it’s set to hit a new IVR setup then a user chooses the department (Extension) to call by selecting the number option. Usually, it is used in the office for managers that have a desk phone, FreePBX Community Forums Follow Me goes to cell phone voicemail. 65 with Asterisk 11, and seems to be the same in 6. 8: 48: October 5, 2024 Allow follow-me EXCEPT when call is from a particular extension. We have tried various ring strategies and none see to make a difference. And confirmation is on. Editing an extension's follow me settings is now accomplished in the Find Me/Follow Me tab of the Extensions module instead. We clarified the mystery of the “-prim” postfix on these and discussed some subtle behaviors between DND I am trying to get Followme to ring both an internal extension and external number. You are taken to a screen similar to Figure 3. It will ring twice and go directly to voicemail. Can someone tell me how to install this module or should I just use the ring group configuration screen? any help would be appreciated When someone calls me and it forwards to my cell, if I do not answer, I get a voicemail every time that says “I’m sorry. bug, followme, findmefollow. 19. Operating Environment Freedom to Communicate The "Free" in FreePBX stands for Freedom. 1111. In practise, this means that the extension immediately starts ringing the FMFM list (which is the same extension) with my custom ringback tone. New replies are no longer allowed. Now, I use Follow Me instead, so the call rings first at the person expected to answer. So, right now the only way that I can get a call to not go to my cell phone voicemail when using Follow Me is to use the Confirm Calls option. I have Call forwarding to my cell with Confirm Calls turned on. This all works 100%. So my configuration is as follows: FreePBX: 13. Only a small percentage of extensions want Follow Me configured initially. Hello I have outbound and inbound calls working just fine with three different DiD’d, they have been working for over a month. When the Follow Me kicks in, it never rings the external cell phone and times out then goes back to the IVR as it’s set to do. If I try to do the reverse, and use Hi, Am trying to setup the follow me option from this articlehttp://www. 195. It works fine if we call his extension. Am I going to have to disable direct-dial from the IVR and hard code 100 to aim at the new Hi everyone I’m using freepbx 16 I used to have follow me list for an extension with one external number and the extension itself to ring, so when someone call the extension for example 102, the ip phone will ring AND the external number “Mobile phone for the same person” will ring simultaneously And whichever been answered the other one will hangup The Hello, I have a primary extension (101) for the secretary. What do you mean by “Set at group level”? I can pick the user’s extension from the list, but I’m going to have to do this for all my users & also for the voicemail link. If I call from an external number, and dial my extension at the IVR prompt, or I call in and the operator transfers me, FM attempts to to send the call to my mobile but the call cannot complete. JessicaRabbit December 13, 2014 What is this? 6. I’m sitting with a problem with Follow Me. the call is forwarded to the cell phone via “externalnumber#” entered in the followme list of numbers. 55), and everything works fine. (Ex : 225# and 228#) The no answer destination of this ring Group is Voicemail/Unavailable Message Ext Hi, I have a user that is using Find Me/Follow Me. When the extension rings, it rings on the desk phone properly. 192. 3. I don’t want confirm call to be on for all of the follow me calls, on the ones that come from the ring group. odomenech (Yugo) September 1, 2015, 9:34pm 1. Extension 200 uses outbound route “Company A” with “Caller ID” field set to 200 to pick up Trunk 1 Extension 201 uses outbound route “Company B” with “Caller ID” field set to 201 to pick up Trunk 2. We have one user with a virtual extension (no desktop endpoint phone) who uses Find Me/Follow Me to forward her calls to her cell phone. So we’ve just installed FreePBX, came up from an old Trixbox that we replaced due to lack of support/etc. I never see an outgoing invite to the external number or anything. The basic modes will be discussed and the question: “What is that I am dialing *224326 to toggle “follow me” for extension 4326. FreePBX 17. Looking through the follow-me settings, it seems like it can ring them each in sequence or all at the same time, but not 2 extensions Hello, FreePBX 13. With this setup, the caller ID should be retained as Hi I need help with call forwarding using follow me, my system is FreePBX Ver. If no answer, ext 21 and 22 should start ringing for another 10 seconds (while ext 20 keeps ringing). call file is on the asterisk level which is underlay the FreePBX. preto27 May 7 Hi All. And from there to an extension with follow me enabled. TannicArturo98 April 6, 2019, 10:04am 1. Is this by design? Is it a bug? Is it a setting that I can somehow change? Hi, I have a couple SIP trunks and one DID which I’ve successfully mapped to various follow-me rules, and the signalling works great. So while you are in the Extension/User GUI, click on the Add Follow Me Settings (or Edit Follow Me Settings if one already exists). but when the IVR goes to the extension, the call drops. Configuration. Built from . I have registered several trunks. You can program the system to ring your extension alone for a certain period of time, then ring some other destination(s), such as a mobile phone or another extension, then go to the original extension’s voicemail if the call is not answered. The Initial Also, you could create a DISA and make it a destination off the IVR, and then users could activate find me follow me as they desired. 0. Also, Follow me working internal (If I dial the ext internal it'll ring to Follow me but not through an IVR option). The flow is that an incoming call goes to the Operator extension first, and if the O is not available it goes to the IVR, which has the usual options. The structural difference is that a ring group uses up an extension number (the ring group number) whereas a follow-me group does not. ; ParkingThe We have 4 inbound trunks and 1 outbound. I enabled all the optional destinations to force follow me with the same result. S. JessicaRabbit December 13, 2014, 4:03am 2. If the cell phone does not answer it bounces back to the pbx extension voicemail box. Reason I’ve got an extensions setup without a physical phone and set with follow me to a cell phone. It just rings forever. The extensions with FM Had the same thing where internal calls were failing on Follow Me and it was an issue with the outbound caller id, the provider rejecting, or just dropping the call. Yet only internal callers get forwarded out to the desk user’s cell phone. carrothospital November 5, 2008, 6:20pm 1. It will ring the RG for two rings then proceed to cell phones at the same time. If the primary is FreePBX DND, it won’t be rung. 91 / Asterisks 11 I am new to freepbx and have setup everything successfully to my liking. I've got 2 trunks connected with my SIP provider. 0 I’ve added follow me settings as ringallv2 ringtime 20 follow me list 585426xxxx# the call rings but ends up going to the extension VM, the same problem happens when I forward directly from my phone. Nutshell: Follow me works when IVR points directly to an extension. What we’d like to be able to do is if someone presses reject/ignore (which produces a “Busy Here” on our phones) on a phone, is have the call immediately go to the No Answer destination. But when initiating a call from an outside line and selecting x250 from the main Autoattendant it only rings x250 - there’s no cellphone Hello, I have the following issue regarding the “Followme” option. Calls that are blind-transferred to an extension with Follow-me configured disconnects when not answered - where they should be going to voicemail. I’ve looked at the different options for follow me in extension manager but haven’t been able to get Hi firstly let me apologies if this has been asked before or itâ⠬⠢s a really dumb question Situation When I use the follow me settings to forward calls to an external mobile number within FreePBX it appears to set the caller id as the number that is calling into asterisk Problem this causes the call not to be made as my VOIP provider requires a specific account based I’m trying to complete a very basic set up including and IVR that will allow the caller to pick an extension, and then the person they are trying to locate will attempt to be found using follow-me. lgaetz (Lorne Gaetz) December 29, 2017, 6:15pm 2. I am using the option follow me so that when the call to the number 910000019 enters it is redirected to the extension 9002, if in 8 seconds I do not answer it, it tries to transfer to the mobile 666666666, but it gives two tones and the call is I’m new to Freepbx and have managed to get everything up and runing without to many issues but the one thing I can’t seem to find is a time plan for “Follow Me”. The ‘no answer’ route for the follow me is set to a queue. Could someone please advise what needes to be done to dial plan to send CID of person calling into the system when I have Follow-Me call me at various extensions. Any help with this is Hi Everyone, I've never posted before, but I have been enjoying FreePBX for quite awhile and appriciate all of the work that goes into advancing and maintaining a great Open Source project. 65 with Asterisk 13: ringallv2 behaves exactly the same as ringall in followme. 10. 66-12 I have very strange problem, which I tried to search here, but unable to find, so decided to open a new topic. The incoming call to the extension rings the cell phone number in the Follow FreePBX Version. If a call is placed to my extension from one of our other extensions, then it does in fact ring to my cellphone. cmstechnical (Charles Martin) March 13, 2018, 10:20pm 1. 10, framework 13. Distro Ver: 13. I’m unable to get the FM/FM widget to show up on Hello, We set up follow me for an extension, and added an external phone number. I’ve tried Initial Ring Time 0 & 30 Ring Strategy: Ringall Ring time: 60 Confirm Calls: Yes and No Trunk Peer Details: allow=g729&g711&g723 We have a user that will occaisionally travel, and we’d like to be able to give him a button to turn his follow-me on and off. 17. thanks. Each endpoint has a BLF button to turn follow me on and off and it works perfectly - forwarding the call to a mobile. Setup went swimmingly with hiccups being very minor settings changes etc. However I came across a situation that I can not solve: I have an extension that I set up with Follow Me (I use FreePBX) making a call on mobile phone manager. I use FreePBX 12. 1: 64: August 22, 2024 I’m running FreePBX 13. That's because FreePBX, the world's most popular open source IP PBX, gives users the Hi, We’re setting FOLLOW ME on an extension (102) with external phone number calling. 22 on Trixbox which has been on the machine for a year or more. Follow Me section settings: Yes, Yes, 23, 7, ringallv2-prim Thanks in advance Hello, I`m having issue with follow me option to be specific i have problem with Ring Time. I called my IP phone provider who told me that they do not block the Hello. The user’s cell phone is Good morning, I am trying to configure asterisk (FreePBX 14. I have a follow-me set up to my cell on ext 151. Any I’m new to using the custom contexts, I think it’s a great tool. 11 Asterisk Ver: 13. Callers is sent to a Queue. Check a few other I had done before and it seems they are not working either. For reference purposes, I am selecting my extension number’s voice-mail box as destination if no one picks up. Everything appears to work just correctly - except the outbound calls are not being mde to the external mobile number. All is working great except that the number presented is the number of my company not the original CID of the caller. Follow Me is working great but I want to stop it working outside normal business hours. If I add a non-follow me extension (sat 1002) to static agents, I receive queue calls I ma running the current version of Freepbx (FreePBX 15. Of course, it’s the -prim option, and it’s Hey guys, I am having a weird issue where when someone calls me I can hear them but they cannot hear me. In my test a caller will call the PSTN number The Follow Me widget is not available to add to the sidebar or dashboard. This was working for one user when the system was originally setup and I don’t know what changed. Unchecking and and updating removed the message. General Help. 21 I have an extension with a follow me configuration as follow: Initial Ring Time: 2 seconds (short, I know) Ring Strategy: ringallv2-prim Follow-Me Ring Time: 30 seconds Follow-Me List: extension (2XX) + cell phone number (with # at the end of the number) When a call comes-in (local or external, no difference), the person I need follow me to go to a cell phone even if the user is on the phone. Anyone out there that has a clue?? FYI: Recently I was asked by ‘friend of a friend’ to maintain Note: Normal incoming (from external) calls Follow-me is working fantastic, and passing the callerID as desired, I just want to change the internal->followme caller ID Ex: x107 calls x106 x106 is out at lunch, so it routes to his followme on his cell. When DND is enabled and I ring the normal incoming DID number I get DND enable back from the phone but the call is still directed onto the next number in the Follow me list rather than going to Voicemail ? Am I missing something Buenas a todos, Soy nuevo en esto pero después de buscar y rebuscar no encuentro solución, os explico. I’m using Asterisk 15 and i’ve already setup inbound router forward to extension, outbound router and Trunk with match pattern New in FreePBX 13. I enter the number with the trailing # (xxxxxxxxxx#). The strategy is ok and as it is supposed to be, only when the source ringer equals the target, this This weekâ⠬⠢s freePBXà ® forum will discuss the different Ring Group and Follow-Me ring strategies in freePBXà ® 2. This is after I forward it manually at the phone with *72. It appears to set right, except that when it transfers, the international number rings once, briefly, then my “Destination No Answer” kicks in or the call just disconnects. 11. Nothing has changed follow me was working just fine added a new extension to use follow me and now this is not working. agi: Starting New Dialparties. The customer’s number should be passing through as the callerID to the user’s cellphone but it is I’ve got two trunks, a BT PSTN trunk and a Sipgate VoIP trunk. However i want to select “Use Any CID”, so that i can forward the callers number to the cellphone, which is supported bye my provider. 2. org/news/2007-09-13/follow-me-or-vmx-locater-which-one-is-for-you When I go to user I too have Follow me installed and from athe ARI or user portal all I have is an button on the follow me page. Asterisk 1. I had follow me successfully ringing my cell phone when IVR sends that call to my main office extension. Hi everyone, I’m trying to setup follow-me from a ring group to a cell phone aliased as an extension and it’s not going so well. There is a typo in the follow-me section which has the macro as Macro(user-callerid Hello we have some grandstream phones and we are using distinctive ringtone on follow me list via alert-info while this was operational on an old freepbx version. I set up a ring group that when no one answers should go to a cell phone number. But, Hello! I have the problem that the “Follow me” to a cell phone only works if “Force TRUNK CIS” is selected in the Trunk-Setting. FreePBX. This setup used to work fine. 2. Thanks to all the developers that keep it going! In my office, we use Follow me to ring multiple extensions. I have it set up on a particular extension and when I dial that extension either by DID or by the extension number, it works fine. 4 Has anyone gotten Sprint PCS phones to work as follow me extensions? I add my cell number to the extension list and then place a # at the end like stated in the instructions, however, when I do so that triggers my cell phone to go straight to voicemail. 12. (We are USA based only) Example: I have set follow me to extension and then to dial external number however when I am testing follow me I am getting following error message == Using SIP RTP TOS bits 184 I have an extensions (107 and 115) with follow me setup to my cellphone. I have my voip. ms. FreePBX is the most widely deployed Asterisk based PBX application with over 3 million I have critical errors showing on my Dashboard saying there are 14 bad destinations then listing them with the top one being Dest Status: Orphan. I am trying to get followme to call a mobile number. maxillosoft (maxillosoft) April 13, 2020, 1:50pm 1. FreePBX Community Forums Follow me + external call. Callers get system message to record a message not message that was recorded for voice-mail box. We are trying to use the FollowME feature. Finally, FreePBX. We have “follow me” enabled for several extensions. If a customer calls in and follow-me is enabled on the extension, the main number is shown as the callerID on our user’s cellphone (if this number is setup as the follow-me). 66-19 Advanced Settings “Disable Follow Me Upon Creation” (True) enables new PJSIP extensions Follow Me anyway. Currently it goes out the trunk callerID 333-555-1100 Tips and Tricks. The system is set up for an IVR. 1 I want ext 650 to follow me to an international number. pbassel November 1, 2006, 9:29pm 1. We deleted follow me for this extension, and the phone number still appears in As a result, more and more carriers are rejecting the standard method of forwarding a call to an external number as it works in FreePBX today. We have a user setup to follow The FMFM is setup to follow itself: e. But i already get the prefix for the initial ring time on the primary extension, which is not part of the follow-me list. Under that are several that say "Follow-Me:xxx (extension number). ) If I implement “FollowMe” on my Sipgate extension (linked to the Sipgate trunk), if I don’t pick up the call, the PSTN is used to try to forward the call on. 111. There is small office with 2 phones which have their own sip account. Here’s a setup that didn’t work on Trixbox, not so updated freepbx, I’m now attempting to install and configure elastix. sentinelace (sentinelace) October 15, 2018, 10 Follow me with FreePBX using FXO. I am fresh into managing a freePBX system at my company after the last tech half implemented it and then left. Hey guys, Currently, in my office, we’re using a virtual extension with Follow-Me enabled so that if a call comes into our main number, all of the phones in the office ring. If a call from FreePBX 2. Set it up for the users, put a BLF button on the phone to toggle it. 10. We now want to remove the external phone number from follow me. ENCYCID=") in new stack – Executing Hello, I am going through a situation here that is: I have a GrandStream that has 2 analog FXO lines connected it. 4) so that when a call comes in, it is redirected to a mobile number. Tengo una extension X con un follow-me activado, cuando estamos fuera de horario (time condition) le digo que marque esa extensión, pero no consigo que salga el numero original solo el callerid del trunk, he probado de todo y no funciona. but the migration was perfect otherwise Module of FreePBX (Follow Me) :: Much like a ring group, but works on individual extensions. When I dial my main number, choose 151, the follow me works fine. The follow-me settings for this extension are: ringallv2, initial ring 4 seconds, ring time 20 seconds, follow-me list is extension and cell phone, no announcement, confirm Hello, Digging into the past questions, I found this one I have a similar config and would like the caller ID to be sent to follow me instead of the trunk number ie: ext -->int–>follow me should give ext number and not the trunk number. I’d like to set FreePBX to first ring both the desk and cordless SIP phones simultaneously for 20 s, and then ring the cell for 20 s before going to voicemail. We did this through the GUI, but the number still shows in the call forwarding under Extension settings. Set “confirm calls” to on so that business voicemails stay on the extension instead of the cell phone. If I go into free PBX and set up a follow me rule I then do get some follow me settings in the follow me page of the user portal but the dropdowns for “Ring First For” and Ring FollowMe List For are blank. If the cell phone answers it connects. When in FreePBX, I go to Admin User Management and edit a user or a group, select the UCP tab the Follow Me tab is missing. I was thinking there was a way to change it from another extension, say a mobile phone based extension. If there is an incomming external call it will be forwarded to the external cell phone but there is no sound in any end. On the FreePBX GUI i enable follow me and type my Number like “0174123456”. 16. Setup an outbound route for Follow Me and force the outbound caller id. I am using Free PBX 2. (e. It does not seem to do it like that though. This is something that was bugging me in 5. One IVR branch is designed to go to an extension, which then has follow me set up to my mobile (cell). When I dial externally, I see all the right external extensions ring. I’m trying to send a call through a ring group with confirm call enabled. Ok, so I need time conditions. Base on my understanding, the handing of the . When someone calls the extension, it can be setup to ring for a number of seconds before trying to ring other extensions and/or external This week’s FreePBX® Technical Series will discuss the different Ring Group and Follow-Me ring strategies in FreePBX® 2. The basic modes will be discussed and the question: â⠬ŠWhat is that â⠬â primâ⠬ version of all the strategies?â⠬ will be answered. There both working perfectly. What I want to accomplish (and this works) is to have a custom ringback sound through the FMFM MoH (music on hold). the really weird thing is I had everything working in a demo/test setup and the only things that changed were the WAN and LAN IP’s of the server, everything else is the same. Trouble is I have it so people direct-dial 100 from the IVR. It seems that when I use a ring group, the follow me settings for the extensions included in that ring group are ignored. 2 FreePBX 2. The basic modes will be discussed and the question: “What is that –prim” version of all the strategies?” will be answered. Hi, We have some of our extensions do followme to external cell phones. Upon no answer in the call group, the call should go to ext 2224 which is set to Follow me to the cell phone number. However, if the call is originating from a queue, it will only ring the extension and seems to ignore the find me/follow External caller @ 806. I’ve got two companies setup on Freepbx with two SIP Trunks. But with Follow me set on both I have a desk SIP phone and a cordless SIP phone, along with my cell/mobile. and My Trunk set up with SIP with voip. I enabled it under his extension. This works well but the following “Find Me / Follow me” is what you need. Therefore, the Follow-Me setting I set in the FreePBX does not have any affect. This doesn’t work for external calls. OK, for simplicity, I’ll describe an issue this way. extension 280 has a FMFM list of 280. , when an office phone dials another office phone, after a few rings, it dials the cell number (next extension). 38. The Follow Me configuration attempts to find you. I know that I can setup on the follow me the fixed CID items, but I cannot edit to throw a 2-4 digit in front of the CID on the cell phones. The string that I entered is 813641895504# (external number that it is suppose to call is 13641895504 , and 8 is the prefix for it to route the outbound call through Zap/4 ). I’ll try to make my question concise. 1 PIAF 1. Let’s look at a simple Scenario: 3 extensions (20, 21 and 22) and some external cell phones. From what I’ve read, ringallv2 should initial a call to the primary extension and then after the initial ring time, without terminating the call to primary extension, inititate call to other extensions in the follow-me list. g. 11 on the distro. Ofloo (Ofloo) October 25, 2022, 10:12am Check the follow-me ring strategy and the tool tip, it defaults to *-prime for FMFM, which is probably not what you want. With follow-me setup as ringall, it appears as though the handoff is processing as expected. Notice: I have custom contexts installed which forces specific extensions to use certain outbound routes but this is ignored by the follow me module and any number dialled through the follow me just uses the first trunk available. The phone with extension 12 (softphone) If I call from one extension to my extension, FM works perfectly and the call to my mobile goes through. Call is answered by the agent. I’m trying to get a call to my office extension to follow me to my cellphone. Normally, when a call is answered by the extension that BLF key changes to red to indicate that it is in use. Follow me entry for user had Disabled checked, I don’t know why. Distro Discussion & Help. The system is smart enough that if I’m on the phone or in Do Not Disturb, the mobile won’t be rung. Before updating the system this worked fine. After that time, the only number I have in my “Follow-me list” is a cell phone. All my trunks are pjsip as I realize that ever since I installed this box I am having problems with sip trunks so I figured maybe this new version of asterisk does not like sip very well as I have spent an entire day trying to get sip trunks working which I used on elastix in the past, vicidial, and an older version of freepbx and Have read the docs and postings on Follow Me but its only working partially. agi So I’ve got a good one for you gurus and if it matters at all I’m a little pressed for time since it’s upper-management leaning on me about it. Appreciate any help. It’s working fine when he has it enabled. followme. The problem I’m having is when a call comes into our main number, and the receptionist forwards a call to his extension. Though i was encourage ny the person that initally set up asterisk to create a new extension for each phone number n(so in my case 3 extension (i. There seems like an issue when trying to add a follow me number over the App. 5 and Asterisk 1. Follow Me 403 Forbidden on Outgoing. If I answer via my SIP softphone, call flow is perfect. : and next I use chosen outbound route dial pattern to catch it: but it doesn’t works. adtopkek (ADTopkek) December 29, 2017, 9:19pm 3. Extensions with Follow Me set up just go to voice mail after the default ring period. So what should I look for next? FreePBX. For example If I finish work at 5pm I do not want calls to come to my mobile phone but during the normal working Weird one here: FreePBX 15. Ofloo (Ofloo) October 26, 2022, 3:38pm 3. pwilson330 (Patrick Wilson) February 13, 2018, 3:06pm 1. But there We are having an issue with callerID being sent to our users when follow-me is enabled. sentinelace (sentinelace) October 11, 2018, 2:36am 1. However, if I answer a from a PSTN line or my cell phone, the PBX does not seem to recognize this. so when i answer with 4001 the 4000 blf dont be red thanks for your answer I am trying to add an external number in the extension list of the Ring Group . Figure 3 The important things to set here are the desired Ring Strategy and the Destination if So I’ve stumbled across a few threads along these lines, and think I have things configured correctly on my FreePBX 13 server. I’ve setup 1 SIP trunk, with 1 IVR 1 Queue with 1 agents the first agent is a “sip” account and the second agent is a “virtual” account with Follow Me enabled (with my cell phone number), so when a call comes, and I have stepped out of the office, it will ring at the IP phone in the office and on my cell phone. (I have to dial ‘9’ to get the Sipgate trunk, and that 9 is then stripped from the dialled number. I have the builtin firewall disabled and I have Follow Me. Hello, I am trying to setup FM for a user who wants the call to ring her desk phone for 3 rings then go to her cell phone, and then to her cell phone’s VM if she does not answer. Follow MeThe Follow Me Phone app allows users to enable or disable Follow Me and change their Follow Me numbers, ring time, and call confirmation, as well as provide visual notifications when Follow Me is enabled. I am running Follow Me 13. 6. Follow me fails if IVR points to a ring group containing same extension. I need to configure follow me and DND like that : when DND is off or her phone, incoming call rings 15 seconds and after, all extensions rings. org - IRC # freepbx. 8 The phone on my desk can be reached internally as ext 151 and by dialing a number whose inbound route is directed to ext 151. Hi everybody, I have an Extension (204) with an active FollowMe configured with an external number. jdoiv November 27, 2006, 4:34pm . Someone calls me and my mobile phone rings. You can program the system we will also create the initial Follow Me feature as shown in Figure 3. I used follow-me on 101: Initial ring time : 25; Ring Strategy : ringallv2; Ring Time : 60 Saludos a todos, alguien sabe como activas el followme desde los teléfonos, ya utilice *52 y me pide el numero a redireccionar y lo inserto y al parecer todo va bien, pero cuando llaman a la extensión no se realiza el desvío de llamad. ¿Alguien sabrá por qué pasa esto y si existe otro método de activas el followme desde el teléfono? Good day! I have a customer with a FreePBX system installed about 1 1/2 years ago: FreePBX Distro: SNG7-PBX-64bit-1805-1, Release Date: May 2018, FreePBX 14 • Linux 7. This was working perfectly. Hi SangomaOS Team: We are using one of the latest releases of SangomaOS. I intend to have more than four mobile numbers to be forwarded to under . If I call 204 from an external number through the main Trunk, freepbx doesn’t forward the call to the external number through the main Trunk. After the phone rings a few But ! When I’m trying to set up a follow-me, I have a problem with predialing counter : I want all my trunks to ring on one ext (101) I want a behaviour which allow to ring all other ext in case of 101 is not answering in 25 sec. Everything works perfectly with the incoming and outgoing calls. I’m including the # at the end of the mobile number but it will not dial out to the Hello everyone. If no answer after Y seconds, goto original extension voicemail. It rings the cell phone correctly. I was able to get follow me to work once. This works. We use follow me to our cell phones and if we hit the button to ignore the We have a user setup to follow me to their cell phone, if they don’t answer, it used to fall back to the PBX voicemail side. I have changed Ringtime Default in Advanced Settings to 40seconds and call only stay at extension When an internal extension is dialed we are trying to configure the call flow as follows: Ring cellphone # and desk phone extension at same time If no answer after X seconds, ring secretary extension. I’m not sure if it broke when I updated from the old PIAF to FreePBX 13, or when I added a new trunk. The problem is that the O is Hello everyone, I am using FreePBX with the Sangoma Talk mobile App. Relationship of follow me Hello together! Is there any way to have an internal call not to be used the Follow Me rules (Ring Strategy und Follow Me list) and just ring the extension whilst a call from external numbers should have a Ring Strategy on the same extension? My first idea was to have 2 diffent extensions on the same phone. here is an excerpt from the log dialparties. I have two systems working flawlessly but I’m really pretty novice. When a customer calls my extension and I am not there, the “Followme” options redirects the call to my cell phone. 0 Asterisk Ver. FreePBX Community Forums Follow-me with Confirm calls. ms number XXXXXX-0991 on account XX777X. In the FM settings, I have “initial Ring Time” set to 18 seconds, the “Ring Strategy” set to “ringallv2-prim”, and the “Ring Time” set to 60 seconds (maximum I can set it). Works similarly to Call Forward, with additional flexibility for destinations and also allow the PBX voicemail to still handle unanswered calls. Alguien le FreePBX 13. , work cell and home), and Call comes into PBX, call is sent to an extension which has FOLLOW-ME enabled, with Initial Ring Time = 0 Ring Time = 20 and then the follow-me list with an extension and a telephone number# When the call reaches the follow-me remote phone number, the cell phone displays either Anonymous + phone number or Private Unknown There is no forced callerID I’m using the Freepbx 13 distro and I have the follow me app fully updated. By this FreePBX 2. From the wiki it seems quite straight forward you just put in the number and it should work, but it is only ringing my internal extension. Hi Guys, We have been using freepbx for a couple of years and only understand the basics. Initial ring time set to 0, ring time set to 20. I have is it posible to activate blf when i answer with a second phone whith the follow-me feature example : i’ve desk phone 4000 and wireless phone 4001 , the 4000 extension have follow-me with 4000 and 4001 and my friend have only blf for my 4000 extention. MrDon (Donald Youngner) September 27, 2017, 5:13pm There is the following setup: I’m using FreePBX 13. 27 and Asterisk 1. 2 and what is coming next. However, turning out it’s not the case. 10, core 13. 16, and recordings 13. Here is my logic: Call extension 100 and ring only 1 sec transfer the call to Follow-Me List: ring on external number for 30 seconds If no answer send the call to extension 101. Screenshot here If I dial 3001 from any other extension, I get a call on my cell phone. ISO Is the below possible, or do you have any thoughts/tips Say your extensions (most of them) are using “find me / follow Hello, What I need to do is set follow me to external mobile number and direct call trough specific trunk. 65-23. Applications / Modules. A user needs the FMFM widget in his UCP but I am unable to get it to show up. when I’m calling from my mobile number (or from any external number) to one So I though I can set the Follow-Me setting on the FreePBX and still have the call alert to forward as usual. If unanswered after e. This works as expected. I have two Zap channels that has PSTN line connected Zap/3 and Zap/4. 123. I have been trying to get things back on track, but so far without luck. But I’m trying to setup Follow-me to dial an outbound mobile phone number for one of the extensions. 8 seconds, it starts ringing the other phones. I assume this happens because when the trunk makes the hi, I am using FreePBX 16. Is there a way to do this ? Thanks I have an extension 3001 with follow me setup to my cellphone. When I dial that extension internally, the follow me works and calls my mobile. FreePBX Community Forums Follow me. Again, this does work from an internal phone. Occasionally I’ll get a false missed call on the mobile, not a major hassle. This ring group has 2 extensions with # at the end so the follow-me can work. e. 4. Dialing from one internal extension ( x105 ) to a second internal extension ( x250) with Follow Me configured as RingAll ( with a cellphone ) it works fine. Innitialy I've used this howto FreePBX Community Forums FreePBX Follow Me doesn't work. Next week, new enhancements and new Ring Strategies that are forth My systerm is running FPBX-AsteriskNOW-12. But any time I send a call to the extension with confirm enabled on the ring FreePBX Community Forums Ring Groups + Follow me? General Help. g i called a number after a few seconds ,followme triggered and extensions on followme list rang with this distinctive tone ) we realized,that with the same phones on NEW freepbx when we set If the caller considers this urgent, they choose option 1 and are sent to the Follow Me setup. Am tearing my hair out and just can’t track down the problem, is there anything that is mutually exclusive to Follow Me that I might have I have installed the latest version of asterisk@home and noticed that there is no “follow me” tab in the freePBX configuration screen. Any FreePBX Community Forums System Status Warning - Dest Status Empty. Hello, FreePBX 13. All of our inbound calls come in on one SIP provider’s trunk & most of the outbound calls go to Hi, Having searched the forums and the net, my understanding of the follow me function is as follows: In my scenario I have set up a memoryhunt Initial Ringtime: Should determine the time the first extension rings, after which the next one kicks in. 21. If I dial these extensions from any other extension, i get a call to my cellphone. This office has a virtual extension with a follow me list where these two extensions are registered with the firstnotonphone method. 36. Worked great until someone called my work line and dialed that follow-me extension at 4am in the morning. What I want to do is the following: inbound calls should go to main ext (20) and ring it for 10 seconds. Next week, new enhancements and new Ring Strategies that are forth coming will be So I have a follow-me extension (100) that rings all I have including my cell phone. 4? Asterisk ? CentOS ? Behind NAT We have the problem that the existing ‘follow-me’ extensions ceased to function for no appearant reason (I know, something MUST have happened). I would like to know if someone has called me directly or if the call is coming from my pbx. Huh. Just to give you a background, someone installed it before I was hired by my company. All is ok, except if the first extension (101) is on line, follow me is not active. 120. So far so good, works This topic was automatically closed 7 days after the last reply. Hello, I’m not sure what is going on but Find Me/Follow Me doesn’t seem to be working since I upgraded the system to FreePBX 12 (current stable release). The follow me did use to work in the requested manner but since running updates lately it stopped. I am trying to implement the follow-me feature. If I call 204 from an internal extension, freepbx correctly forwards the call to the external number, through the main Trunk. freepbx. FreePBX Community Forums Follow-Me settings. I have Extensions set up for Find-me-follow-me on their cell number when calls comes on Extension and nobody pick up the call. The tooptip tells me that ringallv2 will allow the primary extension to continue ringing when the others start, but that doesn’t happen - the primary extension stops ringing (Asterisk says It seems as though the ringallv2 strategy is behaving the same as the ringall strategy. 91 / Asterisks 11. *21200 for extension 200 ? FreePBX Community Forums Follow me not working. We’re using Aastra phones, but I think a simple custom extension would work best to allow a quick speed dial. 191. Be careful though, as the DISA gives an outside caller the ability to make calls or do anything else that anyone could do from a phone on your system. Yesterday Follow Me stopped working. The cell phone rings as expected but continues to ring regardless of the time set in “Ring Time”, with the following exception; If the “Ring Time” is set to 2 or 1, the cell phone does Hello all, I have a question about freepbx Follow Me behaviour. phoenixlaef March 24, 2016, 3:08am 1. Welcome to the QuestBlue Channel!Keep a look out as we will be posting lessons on how to use our Customer User Portal and PBX for Asterisk!Thanks for watchin In last week’s FreePBX® Technical Series we reviewed the current ring strategies: ringall, hunt and memoryhunt. For some reason I am not able to get the system to playback my voicemail message if no one picks up. One for internal calls and one for external calls. If I This week’s FreePBX ® Technical Series will discuss the different Ring Group and Follow-Me ring strategies in FreePBX ® 2. But if i add these extensions in my queue as static agents, i don’t get queue calls to my cellphone. 30. Any ideas? [root@pbx ~]# Is there really a functional difference between a follow-me group and a ring group? Seems like both are intended to ring two or more extensions, either simultaneously or sequentially, when a number is dialed. 1234 calls and dails my extension and when follow me forwards the call to me I want cid to show my business cid of 806. Using ringallv2. What do I need to install and/or configure to HAPPY NEW YEAR TO ALL!! I am using FreePBX 14 I have a provider that lets me use any CID that I want I am forwarding incoming calls to a virtual extension that has follow me set up to forward to a list of mobile phones. I have the ring group set to call a set of extensions and one of those extensions has a follow-me setup that bounces to a cell. Now if I add 3001 in my Queue > Queue Agents > Static Agents, I do not get queue calls to my cellphone. The Follow Me module (15. Follow Me (also Find Me/Follow Me or FMFM) allows the Connect Mobile user to ring one or more additional destinations when an incoming call arrives at their extension number. The Follow Me module has changed in PBX GUI software version 13. 13. However, It stopped working and is not longer working. I registered module Extension Route to do this but now I know that follow me doesn’t uses extension to makes a call, so I’m trying to set follow me Fixed CID to any number, eg. 5. Follow Me (also known as Find Me / Follow Me or FMFM) allows you to redirect a call that is placed to one of your extensions to another location. Follow me is obviously working, and I can’t see anything Freepbx External call to Follow Me Mobile. If i call them audio is fine both ways. 0, Firmware 10. I opened a ticket with This week’s FreePBX ® Technical Series will discuss the different Ring Group and Follow-Me ring strategies in FreePBX ® 2. If the primary is FreePBX CF unconditional, then all will be rung. When the extension is called, the phone rings “Initial ring time” seconds. ). 0: 20: December 11, 2024 Change in follow-me behavior. If the cell phone declines the call it goes to the cell phone voicemail. I’ve setup FollowMe on an SIP Extension but the call on external number doesn’t work. 74 on asterisk 13. 15-cert5. And, viewing the list of extensions, the FM/FM boxes are checked showing it’s enabled on his extension. I have a configuration question that perhaps someone can help me with. FreePBX Project Lead http//freepbx. This module is no longer used to set an extension's follow me settings directly (ring strategy, follow me list, call confirmation, etc. 188. . The documentation says about Follow me: CID Name Prefix Optional: Enter a Caller ID (CID) prefix that will be displayed to the internal extensions in your follow-me list. 4 and I’m trying to get find me/follow me working for calls that originate from a queue. Next week, new enhancements and new Ring Strategies Hello, I have the following config: 11extension for dedicated SIP phone 12extension for a SIP softphone 10Ring group for calling extensions 11 and 12 together So, what I now want to archieve when calling the ring group (or could be also a qeuqe) is: The phone with extension 11 should always ring, if online. Ringtime: The total length of time before voicemail takes over. the outbound can handle multiple calls so this has never been an issue. There is one issue that I am having. dgyk hhlj wbabagx pnkd iitkfkv vnktnt mvlwgi edlnj aasub yjuwpf