Sky broadband status. Very patient, informative, honest and friendly.

Sky broadband status 5 days ago · Sky broadband users in Cornwall and the South West reported issues connecting to the internet this morning. What's going on? Mar 9, 2025 · Just checked my sky app according to service status it says there is an outage issue in your area which can affect your broadband connection and WiFi but I can't test my broadband as its not showing any indication but its just indicating there is a broadband issue in your area and don't do anything it might take 2 days to complete I've checked my hub and its not showing any signs of flashing Be one of the first to experience unlimited lightning fast Sky Broadband! Conditions apply. ️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ️ Dec 18, 2023 · My Sky Broadband connections is less than 1Mbps. Sky is one of the “Big Four” broadband providers (the others being Virgin Media, TalkTalk and BT). Local residents reported outages in the region this morning (Tuesday, March 11) after Mar 9, 2025 · Just checked my sky app according to service status it says there is an outage issue in your area which can affect your broadband connection and WiFi but I can't test my broadband as its not showing any indication but its just indicating there is a broadband issue in your area and don't do anything it might take 2 days to complete I've checked my hub and its not showing any signs of flashing Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. I would have to purchase the WIFi Max subscription to get the white Sky Max Hub. Discussions Sky Broadband and Sky Talk: Subject to status. There are no known issues affecting your Streaming TV service. Note not new customer of broadband. The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 11299 5 days ago · Sky Broadband has been facing ongoing service disruptions, as reflected in DownDetector's real-time data as of March 11. I hope this message gets to you. 3 days ago · Or perhaps you have a more technical issue that can't be resolved in a conventional manner - Post on our Sky Talk board. 0 Likes Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. You can reach KYLA through: Viber: mysky. Sky Broadband help online. Mar 5, 2025 · As you need the internet to use these, there could be an issue with your broadband. Go to Ask For Help, and select Service Advisory. Then around 5 minutes later, the box resets and everything comes back on normally May 4, 2017 · Change your Sky wireless password. Is Sky Broadband down or not working properly? Here you see what is going on. The joke in IT circles is that faults are either DNS or BGP issues and some searching suggests connecting to sites via their IP address is working, meaing this issue may fall into the DNS camp. Close the navigation menu Sign in Sky home page © 2025 Sky UK May 17, 2023 · Sky Broadband customers often rely on the router provided by the company; however, these devices may become outdated or less efficient with time. Very patient, informative, honest and friendly. My multi room box will not connect since I stopped using the Sky broadband. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. " Feb 28, 2025 · What router do you get with Sky Broadband? Sky Broadband now offers two routers, the Sky Broadband Hub and the new Sky router; the Sky WiFi Max Hub. Upgrading to a newer model or purchasing a third-party router compatible with Sky Broadband services might help improve the overall performance and stability of the connection. This is insane that not able to report an issue. No signal or is internet not working? Here you see what is going on. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). If this happens you can easily reset your Sky Hub to factory default settings. 25Mb/s for Sky Broadband Ultrafast, Full Fibre 150, Full Fibre 300, Full Fibre 500, Full Fibre Gigafast. The internet light flashes orange and the voice light is a solid orange. Reps are pleasant but of little help and now Iv to wait for a technician! About Sky Broadband. ” Under "Prefer to keep looking for help online?" choose "No, I want to get in touch. Reply. 6 days ago · Run a test on your home broadband connection or check our online guides to see if they can help you get back up and running. However, when I try to access the Order Tracking page, I cannot see any order 1 day ago · No internet whatsoever checked the status apparently it's fine and showing no issues, called in was going to get escalated still sitting without internet that's 24 hours without now. Connected my Sky Stream Puck no problem took 5 minutes Sep 20, 2024 · Service checker is doing the same for me, saying all fine, which makes me think the thing's rigged! My Sky router right now: Jan 5, 2016 · Just changed from Virgin to sky. Mar 2, 2025 · with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . Any advice or suggestions would be appreciated, please. Connects to TV via HDMI. Find out if Sky broadband is down today or if other customers report slow internet, as you can read status updates below along with leaving details about your broadband or Sky service not working with a location to help other users. Sign in to check your products Sky Broadband & Talk. Real-time problems with Sky broadband. Frustrated users are actively discussing the outage on social media. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 10:56PM BST (5:56PM Eastern Time). Jan 23, 2025 · We contacted Sky a week ago to advise that our Broadband had stopped working, this was around the same time that an Openreach engineer had accessed the exchange near our house. Sky Fibre areas. Feb 19, 2024 · Highlight Status and then select Reset on the right hand side. com. Jan 17, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost 5 days ago · Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21 If I get it right mark as answered Sep 20, 2024 · Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 If I get it right mark as answered Sky Essential TV, Netflix and Sky Full Fibre 150 offer: Sky Full Fibre 150 available to 51% of UK homes. It's been 4 days now, and when I looked into how to get help, every avenue le Sky Broadband and Sky Talk: Subject to status. I've had one issue in the past with the ONT and it was an external network fault. Sky is known for its comprehensive entertainment offerings and is a prominent player in the UK's media and entertainment industry Dec 27, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. I have been back on to Virgin and they had Sky is a major media and telecommunications company in the United Kingdom. Several Sky customers have also turned to social media to indicate connecti Sep 9, 2023 · Checked the Sky broadband status page again and it was actually 71. Thank you. It is common for some problems to be reported throughout the day. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Apr 15, 2024 · Is this affecting other broadband providers or just sky? About Sky Community Offers. You may also view your service status or check your account status on the Sky website. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. You can take the following steps as well if your sky broadband is down: For the most audible signal: Keep your sky broadband visible; don't leave it on the floor Mar 9, 2025 · Just checked my sky app according to service status it says there is an outage issue in your area which can affect your broadband connection and WiFi but I can't test my broadband as its not showing any indication but its just indicating there is a broadband issue in your area and don't do anything it might take 2 days to complete I've checked Feb 28, 2025 · Just changed from Virgin to sky. If you get amber or red please follow the on screen instructions. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 12:38AM BST (7:38PM Eastern Time on March 13). Close the navigation menu Sign in Sky home page © 2025 Sky UK 6 days ago · Broadband gone off again, app says no problem it's all fine, but it's clearly not 6 days ago · A huge thank you to Mimmo who helped set up my broadband order from scratch. No known issues in your area. Follow instructions to connect by WiFi to your router. Ive checked on Sky service status and they say there's an outage in my area since 18th September. If someone has helped you then please click on the LIKES button in their post. Feb 15, 2024 · Hello, I ordered Sky Broadband and the install date was supposed to be tomorrow, the 16th of February. Best service ever from a big broadband provider. I have one multiroom box in an upstairs bedroom and the main box in the lounge downstairs. This replaced the Sky Q Hub. If they don't, we'll give you contact details for the team you need. Both are modern routers that deliver good connectivity. Check your Sky Broadband performance. Sky offers satellite television service as well as broadband internet and home phone service. The Hub is much more than an entry-level router. Sep 19, 2023 · Off to see if any status updates from Sky, an initial check of the Sky status page says no problems, but various facebook groups are reporting problems. Availability subject to survey. Feb 12, 2025 · Sky Broadband live chat Sky Broadband also offers a live chat service. Check Oct 2, 2023 · If your Sky Broadband is down, call Sky at 0333 7591 018 for assistance or to report a problem. . ph/kylaofsky Facebook Messenger: m. 2 days ago · Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Dec 17, 2024 · Due to unforeseen delays, I am only setting up my TV / Sky today (and not in October as I hoped) I've got so far and on the TV, it just says "checking your status" - but it's been like this for 45 mins now. Between them the Big Four provide more than 90% of UK broadband connections. Broadband went down in locations across the country according to reports on Downdetector on Wednesday afternoon (August 4). It's a quick and easy way to make sure your Sky Broadband is running at its best. Sky Outage Map. Sep 21, 2024 · My broadband is down this morning with the centre PON light flashing. Connected my Sky Stream Puck no problem took 5 minutes all working perfectly. See outages and services in Visit the local version of Downdetector for the most relevant information If you're a Sky Broadband customer, you can test your connection below. I spoke to Virgin about changing over to them and afterwards spoke to Sky who matched the deal so I decided to stay. The switch worked fine, 400mps as expectedbut a huge amount of house infrastructure no longer Oct 1, 2023 · Hi. Have you noticed any proble Jan 28, 2025 · Fri 17, we went live Mon 13, a switch over from BT. My new contract includes SFBB so I'll need a new hub. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. 3-71. New Sky TV and broadband customers only. 5 days ago · Re: Sky Broadband gone down in Cornwall, PL24 ‎11 Mar 2025 07:33 AM PL25 still down, sicnce 10pm last night, service checker either says there is no problem or not working at all Mar 7, 2025 · Help for Sky Broadband & Talk. I got a text message that asked about any issues that could be faced with the install, so I let Sky know that it was a flat. I've received several texts saying I can check for an update but the website says I can't access my messages as the site is restricted as I don't have any Sky products! Seems like a massive ove Jan 12, 2025 · @Billy921 @Kpps I would go through the Sky app and check the broadband status. me/myskyupdates Aug 4, 2021 · THOUSANDS of Sky customers are facing issues with their internet. Power cycled the router 4 times, the the sky broadband checker which initially says there's a fault, it then goes on to do the fix, everything on the broadband checker goes green and says fixed but still no connection. If you get amber or red you need to follow the on-screen instructions. Interference Dec 17, 2024 · Due to unforeseen delays, I am only setting up my TV / Sky today (and not in October as I hoped) I've got so far and on the TV, it just says "checking your status" - but it's been like this for 45 mins now. Set up port forwarding. My username and password are not working. Sep 3, 2024 · My broadband is not working. Check status. speed 25Mbps). Virgin cost was spiraling out of control. Sky Broadband and Sky Talk: Subject to status. Not the account holder or can’t sign in right now? Use Service Status instead. Requires Sky Stream and Broadband (min. 10Mb/s for Sky Broadband Superfast 35, Superfast, Full Fibre 75 and Full Fibre 100. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Nov 18, 2024 · Sky has a broadband service status checker on its website that you can use by searching your landline number. Over 90% of our customers who use online guides get the help they need. @Benicetomonty @SkyHelpIreland shocking experience with sky Ire over last 2 wks,ordered tv broadband late january, due to start service feb 5th and 2 failed orders and multiple phone calls later,still no service. Looking at the order tracker screen on my account it shows the below message . 17297 Posts ‎12 Mar 2025 08:07 PM Jan 17, 2025 · i have added TV and broadband to my sky account which i have had for many years and my VIP status was Platinum, since changing the status has been reduced to silver? Why is this ? Mar 9, 2024 · Hi all, I have sky ultrafast broadband with speeds of up to 145mps. 2 days ago · Sky Broadband is reportedly down for hundreds of users on March 14, 2025. Dec 31, 2023 · We keep losing connection to the internet, wired and wifi. Do I need to get a booster box set between my main box and the multiroom box? Feb 17, 2025 · Highlight Status and then select Reset on the right hand side. Aug 14, 2023 · Sky Broadband help number. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router If you are on Sky Broadband you will be asked to press the WPS button on the Sky router. Sky TV. To use this, head to the Your Sky Broadband questions answered page and select the following options: Under "Still need a hand?" click “Yes, I still need help. Spoke to sky and advised to reset modem with success. Nov 2, 2024 · When I got home i power cycled the sky hub and regained connection. Any advice please ? Feb 28, 2025 · Just changed from Virgin to sky. We have usually 55mbps and I am unable to work due to this connection. Jan 18, 2025 · My sky broadband has been down for several days, and when I went online to report it - my online status checker said that Sky are aware of the issue and currently working to fix it, there's no need to contact them further. Enhanced Wall to Wall WiFi Guarantee with WiFi Max: Requires Sky Broadband (except Sky Broadband Essential Plus) and WiFi Max. No wonder he got employee of the year From LH 5 days ago · It's dropping out loads today nothing found on sky app service status in broadband test nothing shown but chatting to sky today they ran a test and found a fault so they booked an engineer tomorrow it's constantly dropping from orange lights to green then settling then back to orange lights flashing Jan 20, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. This is the third time that Openreach have caused our Broadband to stop working and we have been left for days without. Change your Sky wireless channel. Min. Aug 7, 2024 · Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. I have not idea how they can improve the service without being able to contact them through phone. Feb 17, 2021 · If you can access the internet through another route, either the mobile data connection on your phone or a public WiFi hotspot, then you should head to the Sky Service Status checker page as it will tell you of any known problems across all of its products – Sky TV, Sky Broadband, Sky Talk, Sky Mobile and Sky TV apps. Spoke to Sky and they changed everything over for me at no extra cost. However noticed broadband extr 6 days ago · Sky Broadband is reportedly down for hundreds of users on March 10, 2025. If not, you'll need to check with whoever supplies your broadband. Alternatively, you can report or learn about any Sky outages by calling the provider's 2 days ago · I know the Sky Q Hub and earlier models are being replaced by Sky. An hour ago the connection dropped again. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Post 2 of 2 74 Views. 5 Mbps, before dropping to 59: Do you know if Sky changes the router's software SNR margin target remotely? I think I still have an old Speedtouch 585 v7 stashed somewhere that I could try to use and manually set the SNR target to 3 dB to see the speed difference seems Feb 18, 2024 · I had sky broadband and changed to Fibrus recently. Get in touch with Sky by calling its general helpline on 0333 759 3263 – opening times vary by department. Make sure to have your 9-digit SKY account number ready for faster assistance. A surge in problem reports was first noted around 7:57AM (2:57AM Eastern Time). Mar 9, 2025 · Just checked my sky app according to service status it says there is an outage issue in your area which can affect your broadband connection and WiFi but I can't test my broadband as its not showing any indication but its just indicating there is a broadband issue in your area and don't do anything it might take 2 days to complete I've checked my hub and its not showing any signs of flashing Mar 9, 2025 · Just checked my sky app according to service status it says there is an outage issue in your area which can affect your broadband connection and WiFi but I can't test my broadband as its not showing any indication but its just indicating there is a broadband issue in your area and don't do anything it might take 2 days to complete I've checked my hub and its not showing any signs of flashing Mar 9, 2025 · Just checked my sky app according to service status it says there is an outage issue in your area which can affect your broadband connection and WiFi but I can't test my broadband as its not showing any indication but its just indicating there is a broadband issue in your area and don't do anything it might take 2 days to complete I've checked Jun 18, 2022 · Hello, I've recently purchased Sky broadband but am not able to track when the router will arrive. Sign in to Service Checker to check for any known faults or planned work that might be affecting your Sky TV, Sky Broadband & Talk or Sky Mobile. Test Your Broadband Check your broadband speed and get tips to improve performance online. A lovely young lady came (kaytlin) and completed all the phone line and broadband no mess no fuss. See any issues that might be affecting Sky Broadband & Talk services. As I am moving to a new home, I won't be at the property 24/7 but wish to be there when the router is expected to arrive. I think I would be getting the black Sky Broadband Hub - SR203. Real-time outages and problems for Sky Broadband. Service Status. Block access to your Sky Hub at certain times. Last few days broadband modem has been losing connection with all lights going off (phone also plugs into it). Feb 28, 2025 · Help for Sky Broadband & Talk. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost 3 days ago · Changes to how we talk about Sky Broadband To help make things easier for customers to understand, we’ll now be describing broadband technologies as Copper, Part Fibre or Full Fibre. Sky is renowned for it’s comprehensive TV services, but also provides a wide range of complementary broadband services. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sky offers broadband internet, phone and digital TV channels. Everything works fine with good speeds, then connection drops. If you’re a Sky customer […] Apr 17, 2023 · Hi, I have ordered sky full fibre broadband and know the install is not trivial as it involves Openreach. If you're a Sky Broadband customer, you can test your connection below. I am unable to contact any sky person to report this issue. AlamyCustomers have reported issues with Sky broadband[/caption] The issue started just after 2pm as thousands of customers reported losing their broadband connections. If you are experiencing problems with Sky, please submit a report below. It offers a wide range of services, including satellite television, broadband internet, landline telephone, and mobile phone services. , which is not acceptable particularly as this has Feb 17, 2025 · Highlight Status and then select Reset on the right hand side. To run a network check, enter your Sky Talk phone number including area code. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. In general, Sky recommends you use its online resources as a first step to solving any issues. The Sky Broadband Hub is the default dual-band router. The technician then said that instead of two visits, one from OpenReac Get the most out of your Sky Broadband with our latest tips and tricks from our Sky Community members! Sky Broadband and Sky Talk: Subject to status. Report post. This should allow you to raise the issue and Sky can alert Openreach and possibly book an engineer appointment if needed. Speeds vary by location. Sky’s range of main products include broadband, satellite TV, and Talk. Mar 5, 2025 · Having problems watching Streaming TV? As you need the internet to use these, there could be an issue with your broadband. lsrjpuu elwugm qtquh ecki xinlw ngya srvomt oeyo grohm vngl zxwyyy ttjw ozlve uuwzhk irzghz