Ecobee thread support. Feb 20, 2012 · Thread: Ecobee.

Ecobee thread support works good. The Ecobee default is . Nah, ecobee insisted it was delayed. ” I wonder if the new screen gives better responsiveness on the temp slider. . I had removed the device but support told me device was still in the config for some reason. And that you can use to connect the Ecobee to Home Assistant. The new model keeps smart assistant support via Google and Apple but lacks Matter. ) I’m so glad I found this. Read this The good side is that the current product line including last year's Ecobee Smart Thermostat with Voice Control (aka Ecobee 5) are all built with quad processors and have the horsepower to transition as the thermostat software moves forward in the future. If the problem persists you may want to contact ecobee support or a Pro to schedule an inspection. 2 is not current firmware, Ecobee says it is, and that a new version should be available by the end of the year and will be automatically pushed to all thermostats. May 28, 2021 · I just changed companies I work for and the new company has a client with 20 or 30 locations and they use the Ecobee's to have remote control of the units etc. Staging Feb 24, 2025 · Ecobee has no provision for backup or AUX heat, per se. This newer 700M needs 24VAC across the hum wires since it does not have an onboard transformer like my old 700A unit. com. Jun 21, 2020 · To refer one of our team members to this email, please quote ticket # 1686897. I’m so glad I found this. ecobee. Feb 3, 2006 · Picked up and installed the Ecobee Smart Thermostat Enhanced last week, and so far I'm loving it. 0 4-5 Ton Condenser and coil. The question I have is what do the ACC terminals do on the Ecobee Premium stat on a call for humidity? ecobee is committed to protecting our customer’s privacy. There are also hardware and Matter license agreements to consider. But we know you might have a few questions. Feb 20, 2012 · Thread: Ecobee. I have an HVAC with variable fan speeds (vs. Monday–Friday: 8am to 11pm EST Saturday–Sunday: 9am to 9pm EST. If your HVAC system uses an air filter, try cleaning or replacing it. It's not Thread but I have the Ecobee 4. Installing an ecobee smart thermostat takes most Smart Owners thirty to sixty minutes. Our Smart Assistant is here to answer your questions, solve problems, teach you about your device, and more! May 17, 2022 · Plus, Ecobee spokesperson Fatima Reyes tells me that its thermostats could support Matter with a future firmware update and that they also have the capability to support Thread. So, I have an GL (orange wire) from the PTAC that's supposed to control the GL circuit or low fan speed, with no designated termination on the Ecobee, thus, left hanging, so to speak. Ecobee (latest version, brand new) Nov 18, 2024 · I'd like to connect an Ecobee thermostat to my millivolt (TH/TP/THTP) fireplace. That would save battery life and improve reliability. Even though I was 6 weeks outside of the 3-year warranty, they replaced it for Installing ecobee with Zoned Systems. New UI on the ecobee makes it better but the tactile dial was the best for convenience in adjustment. Arming, disarming, and setting modes on your ecobee Smart Security system; How does the ecobee Smart Security Autopilot function use my location? What you get with an ecobee Smart Security subscription; ecobee Smart Security and 24/7 Professional Monitoring FAQ; View All (16) Jan 16, 2025 · Join Date Jan 2025 Posts 5 Post Likes Likes (Given) 0 Likes (Received) 0 Dislikes (Given) 0 Dislikes (Received) 0 ecobee designs intelligent thermostats, cameras, and sensors that work better together to improve everyday life. 3 Likes. We would like to show you a description here but the site won’t allow us. Frequently asked questions about the Home Energy Reports in the ecobee app. Dec 10, 2024 · It also needs to run specific Matter software that supports storing and sharing Thread network credentials and provides other infrastructure support for Matter in your home. If your ecobee's flame icon is orange (calling for heat) and your system isn't kicking on, then your ecobee's W1 may not be compatible with your heating system's W. Customer has drywalled all of the space with the exception of 1 room and as such running bacnet wire a grumble point. Each zone has an Ecobee Smart Premium thermostat. Just because something supports Thread doesn’t mean it will support Matter. Full HomeKit support > Matter. Home Energy Reports FAQ > How to use only Additional Sensors for Temperature Readings. ecobee thermostats are compatible with zoned HVAC systems. Monday to Friday 8 am to 11 pm EST. ecobee Smart Security Opens in new window. There are a few different places to look for your thermostat model, on the display, on the back of the thermostat, or in the ecobee Dec 17, 2024 · Hey gang -- I have a PUZ-HA36NHA5 and PVA-A36AA7 with an Ecobee. Not that complicated actually Requires wiring and some settings, but you don't need to buy anything extra. I almost wish I could use an Ecobee, but I would loose the features of my ION controller for my modulating system. It’s a (relatively) warm day again here today with temps above freezing, and the heat pump is back to running again (and putting out way more heat from the After many hours of troubleshooting, and reaching out to Ecobee support with NO response I found this post. Jan 6, 2025 · Between Two Pixels (@betweentwopixels). Forgetting to turn on vacation mode before leaving Sensors in each room keep from needlessly heating/cooling a room that He helped install the following. I've been meaning to swap the Ecobee for the Kumo cloud. Whether you're having difficulty with the app, encountering problems during installation or registration, or experiencing issues during regular use, you can refer to this guide for approved troubleshooting steps. Outside North America? Call 1-647-428-2220. They don’t sell them anymore and likely won’t get new firmware updates. May 3, 2024 · My ecobee has also probably paid for itself in terms of cost savings. Just follow the guided setup as if you don’t have zone controllers. On the ecobee Thermostat. Business Support. 1-877-932-6233 (toll free) 1-647-428-2220 (international) Send us a message 1. Phone support Give our helpful support team a call at 1-877-932-6233. Apparently despite indications on the web that v1. The new Essentials takes majority of the features found in the the 250$ premium model and bring it down to a 130$ price tag. Support for Ecobee has confirmed there was an issue earlier that has been resolved. Mar 4, 2024 · So the voltage/power from the transformer that was right on the hairy-edge of providing enough to energize the coil and keep the ecobee running in it's low-power idle state, would now need to support additional power for the ecobee to do its internal memory write. Thread Tools. I've read that the Kumo will not work with the MA controllers. Ecobee’s support of the Matter standard is an important part of their commitment to energy efficiency and sustainability. Where would you set temp differential for best How to identify your ecobee thermostat model. As a commercial refrigeration guy I have exactly 0 experience with these new toys and am having issues with one installed on a 5-7 ton heat pump. Plus, it I had a Ecobee that was replaced due to a G terminal issue (fan would not turn on). The support page only says to "contact Ecobee support for assistance regarding eligibility for a discount on a new thermostat," but [Ecobee’s VP of product design, Bryan] Hurren told The Verge the company is offering a 30 percent discount on new products, valid for up to 15 thermostats. Read on for details about purchasing, shipping, checking order status, returns, and more. We back our products and services with support from our team of experts. At first I was a bit hyper-aware of the different state changes (Aux to Heat mode changes; run time; etc. Oct 21, 2010 · Thanks for the replies. Aug 25, 2024 · Ecobee, however, has rich support with iOS and Android, so you can use Siri or Siri Shortcuts to programmatically control it. May 17, 2022 · It does support Thread and can be updated to Matter support, but the company has not committed to it yet. Dec 12, 2019 · Talked to Ecobee support yesterday (a cold day with highs around -7C), and even with connected the R wire straight to the Y wire at the thermostat, the heat pump refused to turn on. Dec 17, 2024 · The Nest Learning Thermostat (4th-gen) is Nest’s most powerful thermostat to date. Find out how to troubleshoot a frozen screen, unresponsive touch screen, or a stuck display on your Smart Thermostat. seems slow to react, dosent have a fan on feature that I can find, only a fan run time per hour. I posed the same questions to Ecobee tech support yesterday and got a quick response. The Premium has a quad processor which I feel advantageous for the long run. If the room sensors switched to Thread/Matter, then they could use a mesh network using other iot devices to reach the ecobee. System: Bosch IDS 2. I tested the fan, A/C, stage 1 heat, and stage 2 heat, everything is working correctly. Mar 7, 2025 · Then our new Ecobee thermostat downstairs started giving constant messages "There may be a problem with your heating system which is causing your thermostat to frequently reboot. Nachdem Apple dann auf der WWDC21 angekündigt hatte, Siri auch auf Drittanbieter-Geräte Dec 17, 2024 · These digital controls seem to fail every few years and the humidistat does not seem as accurate as the one in my Ecobee. Then, call Ecobee for support. 1-833-285-1119 Installing your ecobee thermostat with the Power Extender Kit (no C wire) 14018 Views • 6-Nov-2024 • Knowledge What are the latest ecobee device firmware versions? It’s an update that Apple and all the other companies like Amazon and Google are working on and it was supposed to come out at the end of last year but got delayed I believe because of Covid nonsense. I installed the Si in the house and it's working perfectly (except I blew the 24VAC fuse - the fuse is on the air handler in the attic : . It's Homekit compatible and has been very reliable. 1-, 2-, or 3-stage fan speeds) and have been waiting for 3 years now for a HomeKit-capable thermostat that supports those. " Jan 20, 2025 · What the Ecobee does have is Apple HomeKit support. It looks really useful for those interested in home performance. Show Printable Version; 02-20-2012, 02:10 AM #1. The app has better features overall (like notifying if there is a potential issue where the house is not heating or cooling in time). Plus it's the first product announced to be an extension of the HomePod and have Siri. Try the following which ecobee's tech support has instructed many to do:At the ecobee, switch the W1 wire to W2 and in the settings tell it that it has a W2 and a W1, even though Curious to see how this all works out. Every home consumes energy differently so eco+ delivers personalized energy recommendations by looking at things like local weather, home occupancy, and variable electricity rates to shift your home's energy usage accordingly. If that does that reconnect your ecobee, ecobee support would be the next step, because there may an issue unique to your setup. Unfortunately, these doorbells do NOT support HomeKit Secure Video and an Ecobee subscription is required for many features like storing video. You do not need to do anything special to setup ecobee with a zoned system and you don’t need to setup a zone controller as an accessory on your ecobee. Can I disable the sensor in my thermostat and only use the room sensor for temperature readings? Set up a one-on-one Personal Setup session with an ecobee specialist. You might try resetting your mobile device and removing the ecobee from the wall, waiting for 10 s, and reattaching it. ecobee devices work in harmony with all of your favourite smart home platforms, so you can control your home, your way. Does anybody have any recommendations or information? I'd like to mount everything in a single junction box in the basement crawl space under the fireplace if possible. If your Honeywell thermostat has a wire attached to the K connector, it means that you have a Honeywell Wire Saver module installed by your furnace/air handler. Go to Main Menu > General then About; Under About, scroll down and select Wi-Fi to view your thermostat's network information. Ecobee. Have not seen any announcements yet, would expect to see some starting around the Holiday 2021 timeframe. View Profile View Forum Posts Hello from ecobee Tech Support. My question, 1. Feb 12, 2025 · Knowing would at least lose the variable speed, would hope the Ecobee is smart enough to run a stage furnace and blow the air around after each cycle for a set time - and with all the remote sensors have a little more comfort than i am experiencing now between the rooms SAME! I tried everything possible and was out of ideas about to contact Ecobee support when I saw this thread. Our all-new smart thermostats are our smartest yet, with industry-leading technology including radar and a new, intuitive user experience. This system stopped making heat recently and my technician is telling me I need to buy either Par-40maa or par-41maa just to read the diagnostic codes. But apparently, Ecobee removed the grouping feature (for which Customer service rep confirmed a few mins ago). Installing your ecobee thermostat with the Power Extender Kit (no C wire) 14018 Views • 6-Nov-2024 • Knowledge What are the latest ecobee device firmware versions? Dec 14, 2007 · The article does a good job explaining the UI and sensor enhancements but says nothing at all about any enhancements in HVAC systems support. However, if you’re deciding between the three different Ecobee models, I would recommend considering the middle Enhanced model first because it has the better size, feel, and walk-up sensor, but cuts out Support. Support had to drop the device from my account. This is a serious liability, and Ecobee's silence is concerning at best. To see what you get with an ecobee Smart Security subscription, select your product and compare features with and without subscribing. Dec 8, 2024 · I recently installed Ecobee Smart Camera Doorbells for both the front and back doors and they are nicely integrated with my Ecobee VI Premium Smart Thermostat (Model # EB-STATE6P-01). ” — Alan Hietala, Technology Director, SmartBuildings Growth is a never-ending journey. I have multiple quotes, from multiple agents, insisting it was delayed. I don’t know if the HA Homekit integration uses Thread or just WiFi though, so I can’t tell you if doing it this way will get you a Thread connection, but it will at least get the Ecobee connected directly to HA. Industry-leading reliability ecobee thermostats are powered by a dedicated 24VAC power supply using a Common wire (or C wire) for consistent performance, even in the coldest weather. I put one in my house without much research. Das kanadische Unternehmen Ecobee hat gestern sein neues Smart Thermostat Premium mit HomeKit, Thread, "Build-In Siri" und einigen weiteren Features vorgestellt. Everything else will have to be availablw in Ecobee's own app, like watching and saving recordings (which many charge extra for cloud storage), set zones for detection, face, animal or object recognition etc. Dec 31, 2020 · I guess what I dont get is that this AH is called VARIABLE speed but it sounds more like a Multi Speed with Low/Med/High. As the title says. Support hours. Agree with others that in the spring when temperatures fluctuate wildly it is a major nuisance. I find the manufacturer stats poorly designed, have little to no integration with smart home systems, and 5 or more years behind what’s out there so my question is specifically about whether or not a contractor could replace my existing communicating stat with one of the more modern non-communicating varieties and still use the communicating stat to SmartSensor for rooms Support How to use only Additional Sensors for Temperature Readings Can I disable the sensor in my thermostat and only use the room sensor for temperature readings? About ecobee ecobee Inc. If I understand correctly, I need a 24VAC transformer and an isolation relay. You can view the stream and get notifications if there is movement or if someone clicks the button, but thats it. Introduction: Ecobee: Repair App Issues. The device was still in the config and the web app would hang trying to reach it on both phone and web browser. Dec 24, 2023 · Question: Will an ecobee thermostat be able to support two-stage control for the (non-ComfortBridge) two-stage furnaces I've noted above? The installation manual states: A single-stage heating thermostat may be used to control this furnace, however the furnace is setup by default to use a two-stage heating thermostat. It’s a $21k paid Matter license fee for manufacturers and additional fees per device submitted on top of that just to be certified for Matter. Am I compatible with ecobee? Find out if an ecobee thermostat is compatible with your 2- or 3-wire heat-only boiler/furnace system, and what you can do to make your system compatible if it isn't directly compatible. Jan 23, 2014 · Talked to Ecobee tech support (I'm working with one guy which is a big help) late this afternoon and he's going to look over all of the documentation I sent him tomorrow and email or call me. Had a Santa Fe Ultra 120 installed, which is controlled by one of the Ecobee thermostats and is configured to run independently of the air handler. com helps resolve your ecobee snowflake not blue problem, offering clarity on ecobee thermostat displays and status. Mit seinem Smart Thermostat bietet das kanadische Unternehmen Ecobee schon seit geraumer Zeit ein HomeKit-kompatibles Thermostat zum Verkauf an. Igor Levit (@igorsky). Fortunately, ecobee realized the misinformation they were telling customers and Jonathan was able to provide the correct timeline. In order to install an ecobee thermostat, you will need to replace the Wire Saver with the Power Extender Kit (PEK) module that came in the box with your ecobee. Ask a question, get an answer ASAP! Overview See How it Works Step-by-Step Guides Nov 18, 2019 · ive asked here, not ecobee support a few questions. Big bills! The Ecobee Smart Thermostat Premium has paid for itself many times over. jodesign-ct. I also heard unfortunately that you need new holes since they don't support the the mounting plate used by the Premium. Apr 4, 2024 · We have one single-stage airhandler/compressor (Carrier) for our two-zone home (Totaline TL‐EZ4F zone controller board). Matter is an open-source, industry-wide standard that allows for greater interoperability between devices from different manufacturers. We support WPA/WPA2-AES security for connecting to Wi-Fi networks. The included smartsensor extends comfort to your most important rooms. Note it is running and generally configured well but it needs some tweaking and I can't figure how or what to change to make it stage right. Please read on to learn more about your new thermostat’s features, navigating the home screen, and setting the temperature. Our Specialists will guide you in configuring comfort settings, schedules, and energy-saving features, ensuring you get the most out of your thermostat. Once the ecobee thermostat has joined the Wi-Fi network, it initiates an encrypted TLS connection to ecobee's servers. This guide will take you through some troubleshooting steps to repair basic problems you may encounter with the Ecobee app on your mobile device. The company’s award-winning thermostats have enabled hundreds of thousands of consumers to control their home comfort anytime and from anywhere, using their smartphone, tablet or computer. 2. 1 Feb 14, 2025 · I was watching a video from the HVAC Symposium and one of the presenters mentioned an app for Ecobee that restores a lot of data logging and reporting that seemed useful. and Canadian national holidays and Ontario statutory holidays. I loved the UI on my old nest thermostat and until the recent update, absolutely hated it on the ecobee. After reading this thread, I decided to call their customer service. Jan 25, 2024 · And since ecobee knows my local temperature, I wouldn’t need an external temperature sensor, right? please contact support. If you need assistance, you can connect with our Customer Support Team at ecobee’s Toronto office. Ecobee has used CES2025 to announce their next new smart thermostat, the Essentials. I, too, cracked my ecobee thermostat touchscreen. 1 Like. Hey gang figured out finally how to do Super Dehumidify with the Ecobee and Carrier FV4C air handler. I replaced my 2x Honeywell T6's to 2x Ecobee Premium an hour ago wanting to group the devices (so i dont need to change each single one manually). I had a Ecobee that was replaced due to a G terminal issue (fan would not turn on). Do not get a switch+. In addition, the thermostat is the easiest to install, is great for customer support, it is great for cost saving and has a simple design. For everything you want to see, do, eat, and buy in the Alamo City, and places you can drive to within an hour of SA! Visit us for The Alamo, The Missions world heritage site, Six Flags and Sea World. com and at fine retailers in the United States and Canada. Ecobee: Check Wi-Fi To check the Wi-Fi connection status of your ecobee thermostat do the following: On your ecobee thermostat tap on the Quick Changes icon. introduced the world’s first Wi-Fi connected smart thermostat in 2009. Went into the app and within 10 seconds it was fixed. ecobee thermostats look similar and share similar software, but there are differences. Use the Thermostat Compatibility Checker or reach out to our support team at 1‑877‑932‑6233. Now I need some help with setting up and fine-tuning the Ecobee for my system. And in either case, according to the page on Ecobee that is looks to support both with this feature. S. Schedule your Personal Setup session > If you're having trouble with your ecobee Smart Doorbell Camera (wired), this guide offers troubleshooting information. I wasn’t the original buyer, but who I purchased the house from left the box in the closet so I had the model number. ecobee products are available at ecobee. Saturday & Sunday 9 am to 9 pm EST * ecobee observes U. Our Smart Assistant is here to answer your questions, solve problems, teach you about your device, and more! You can also connect with us by phone, chat, and email. (Installed Nov 2024) 2013 Lennox EL296 furnace as secondary (Aux) heat and blower. Watch this video for an overview and use our mobile guide for step-by-step instructions. Results 1 to 1 of 1 Thread: Ecobee Nov 17, 2024 · Kind of looking for advice after searching and not finding definitive threads. Is this I also heard unfortunately that you need new holes since they don't support the the mounting plate used by the Premium. ) until I had an HVAC guy come out and essentially tell me "It's working fineevery other thermostat in this area is doing the same thing. Even though I was 6 weeks outside of the 3-year warranty, they replaced it for We want you to have the simplest, easiest buying experience possible. The relevant quote “Ecobee spokesperson Fatima Reyes tells me that its thermostats could support Matter with a future firmware update and that they also have the capability to support Thread. Maximize the potential of your new ecobee thermostat with our complimentary Personal Setup session. This exclusive service is provided for new homeowners. It works with more systems than the third-gen, including up to three heating and two cooling stages. Optimizing the placement of your SmartSensor is essential to ensure accurate readings and maximize its functionality. havnt got much response. If you look at the company’s track record, they haven’t updated their thermostat hardware in years and are now pushing into “home security” products instead. Does this device support Matter and Thread, and if yes, does it function as a Thread bord – Learn about ecobee - 3 lite Smart Thermostat - Black with 1 Answer – Best Buy The ecobee thread thermostat comes with great customer service, It is great for better control and has a play design. What do I need to know about my ecobee thermostat installation? If two separate R wires come from the wall and attach to the Rc and Rh connectors on the base of your thermostat, you have a dual-transformer system. Reply reply danTHAman152000 • Yeah same experience as you, here. Source: [MEDIA=twitter]1526549904788795392[/MEDIA] Score: 4 Votes ( Like | Disagree ) Mar 29, 2020 · Thank you both for the quick responses. Days of unsuccessfully trying to fix it and now it’s finally solved because u/johnnysbads33d solution worked! eco+ is a suite of smart features that helps you save on energy by improving your home's energy efficiency while enhancing your comfort. “The common thread of culture that weaves its way through ecobee is that good ideas come from everywhere. Has anyone found a way to just automate one to sort of mirror the other? If I ever swap them out, it’s most likely going to be Ecobee’s or whatever will support thread. ecobee Smart Security is a paid subscription you can use to protect your family and stay informed about important events at home. The Ecobee "G" terminal is where I, arbitrarily, attached the GH (green) from the PTAC. Sep 28, 2022 · I have everything on the furnace and Ecobee physically set up and completely tested using the test mode feature within the Ecobee. 5 days ago · I like Ecobee’s long-standing support for Apple’s HomeKit and would probably recommend it over the basic, entry-level Nest thermostat. For more information visit www. Try the following which ecobee's tech support has instructed many to do:At the ecobee, switch the W1 wire to W2 and in the settings tell it that it has a W2 and a W1, even though Oct 21, 2022 · Good Morning from NE Ohio, Working on a residential job that has been touch and go. Impressive product. Support for SmartBuildings. 5F although their stat page that connects to the thermostat keeps telling me I should set it to 1F. Optimizing SmartSensor Placement and Wall Mounting Guide. It is an 80% afue gas furnace in NorCal near Sacramento and not a heat pump. In my case I only realized the issue after noticing the problems it caused, which I think would be a common scenario amongst Ecobee owners we are not hovering over our Thermostats checking for inconsistencies. My heat-only system only has two or three wires connected to the thermostat. So despite looking like it support it, youre telling me it doesnt, but I'm trying to understand what about it doesnt Jan 9, 2025 · Installed a Ecobee Smart Thermostat Premium in a rental that had a dumb thermostat with electric strip based forced air heat. Some models have more features than others and are made with different materials. Ecobee made that processor change with the Ecobee Smart Thermostat with voice control. More installation and setup resources > Our Smart Assistant is here to answer your questions, solve problems, teach you about your device, and more! Knowing your thermostat's network information is useful in identifying Wi-Fi issues and when troubleshooting with our technical support team. I first noticed it when I had one cooling and the other heating at the same time And Ecobee support page saying "Faster than a phone call. Also increased comfort. rioz kbj xbbe uarn eshym rthe znid gtwus gvmryc chkd qxzomr pndf yba rvutt nzzkrj