Dell bluetooth mouse not working. Turn your wireless mouse i.

Dell bluetooth mouse not working If Bluetooth connection isn't working, you might need to update Bluetooth drivers on your computer. The keyboard requires two AA batteries. 1. Back to Top Are you facing a scroll wheel issue where the scroller is not working properly check out this video on how you can fix this issue. This allows USB or serial ports to remain available and also reduces the number of wires around the computer. Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer; Keyboard Troubleshooting and Usage: The Definitive Guide Jun 26, 2024 · Quick Tips. I've tried some of the usual fixes such as removing it from device manager, removing bluetooth altogether and re-installing it, searching for recent Feb 25, 2025 · Save any data, close any open programs, and restart the computer by using a wired USB mouse (if available) or Bluetooth mouse if it is already installed. Updated FEBRUARY 25, 2025 ID: 000124626 About Your Bluetooth Mouse │ 5 About Your Bluetooth Mouse Product Features The features of the Dell Bluetooth Mouse WM615 include: Easy and Fast Setup Easy to set up through Bluetooth 4. (Figure. The mouse pointer is not responding. Check the battery level:. Ergonomic Design Pairing the Dell Bluetooth Keyboard and Mouse 1. stops working, try to identify the problem by following these steps: Step 1: Check the Batteries. Take the device in pairing mode. 14. 0 or higher is required. Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer The unofficial subreddit for Dell Technologies Members Online. Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Feb 25, 2025 · Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer 5. 4 GHz and Bluetooth 5. The Mouse Fell Asleep “Sleep Mode” After some time of inactivity, many mice models, including dell, turn off automatically (“sleep mode”) to save battery power. 5. Open Settings and go to Bluetooth & devices > View more devices > remove the Bluetooth mouse. NOTE: If the keyboard or mouse is not connected the next time that you boot, press a key on the keyboard, or move the mouse a few times to reestablish the connection. Option 2 – Manually update Bluetooth Keyboard and Mouse Driver. Dell mice connect either via a wireless USB receiver or by pairing with a Bluetooth-enabled computer. In the confirmation prompt, press Yes. May 11, 2021 · Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer; Keyboard Troubleshooting and Usage: The Definitive Guide May 4, 2023 · If adding the wireless mouse is not successful, restart the computer and repeat the steps. For more information, see the documentation that came with your computer. Use Dell Community Forums: Join the Dell Community Forums to get help from other Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer 5. Apr 11, 2024 · Connecting the Premier Rechargeable Wireless Mouse to your Computer. 6 Dec 18, 2023 · If you are pairing the mouse using Bluetooth for the first time, refer to the "Pairing your mouse using Bluetooth" section for more information. Turn your wireless mouse i the mouse to the computer using Bluetooth The Bluetooth icon on the computer does not light up when connecting the mouse to the computer. Corrupt drivers or outdated firmware. • If the battery is exhausted, replace it with a new one. Re-add the device and check. Oct 3, 2024 · If the previous solutions did not solve the problem, try another mouse. Turn the mouse off, and then Bluetooth Mouse Does Not Power Up The WM615 Bluetooth mouse may not power on after rotating the bottom half so it can power on. If still, your dell wireless mouse not working, then it may have below the following reasons. 3. Press the Remove Device button. Learn how to test your keyboard outside the operating system, run diagnostics, use the virtual keyboard, and update the BIOS. Mar 4, 2025 · The link below takes you to a Dell Knowledge Base article that provides troubleshooting steps for the Dell BH200 Bluetooth headset when it is not working correctly. To use this method, follow the steps below. The right-click function on my mouse doesn't work. 3 days ago · Touch or click Add Bluetooth or other device. refurb latitude 5490 laptop hdmi not working upvotes Bluetooth mouse with NVR not working. If the right-click button still doesn't work, there might be a hardware issue with your mouse. First and foremost, check the batteries. Remove any battery tabs, as this stops the batteries from providing power. May 11, 2021 · Summary: Refer to the troubleshooting steps to resolve a Dell Bluetooth Keyboard or Mouse not working after a restart of the computer. The mouse connects at startup, then shortly, the mouse buttons stop working while the cursor remains active. Windows 10 (version 19041) is the oldest version to support Dell Pair. Users sometimes complain that the Bluetooth mouse is not working after a restart. Control panel display indicates device working properly. On your computer, turn off the Bluetooth, and then turn it on. After moving the mouse or clicking a mouse button the scroll wheel is working again. Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer 5. Our guide should also help you fix this. Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer May 11, 2021 · Refer to the troubleshooting steps to resolve a Dell Bluetooth Keyboard or Mouse not working after a restart of the computer. Jan 22, 2025 · Click the arrow to the left of Bluetooth to open the section. ; Touch or click Bluetooth. Use Dell Community Forums: Join the Dell Community Forums to get help from other Feb 27, 2023 · Move to the right to find your Bluetooth mouse, and click on it. Back to Top Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer. Mouse (MX Master 2s) works great most of the time, but stutters randomly when browsing the web and doing normal work stuff. It is now found by the laptop, and says it is paired, but it does not connect and is inoperative. This also happens when using good charged batteries. For wireless mice, check if the USB receiver is plugged in and make sure the mouse has fresh batteries. Jan 1, 2025 · What should I do if my Dell computer mouse is not responding? If your Dell computer mouse is not responding, first check the connection. Have a Dell BT travel mouse (blootooth) that came with Dell inspiron 1720 machine. If multiple mice do not work, the problem is with the mouse port. I've tried changing the batteries, uninstalling and reinstalling the device, and running the bluetooth a 5. Nov 26, 2024 · This video provides a step-by-step guide to troubleshoot and resolve common keyboard issues in Windows. Every so often, the mouse and keyboard will stop working on the Windows 11 device. In Windows Search, type Bluetooth. ; Ensure that the Show notifications to connect using the Swift Pair check box are selected. • If the mouse uses a rechargeable battery, ensure that the battery is fully charged. . Back to Top Oct 11, 2023 · Reasons for Wireless Mouse Not Working. If not, press and hold the power button down for at least 15 seconds to turn the computer off (you lose any data that is not saved). The WM615 mouse connects using Bluetooth Smart (also referred to as Bluetooth Low Energy) to maximize battery life. Bluetooth version 5. Alienware, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Legacy Laptop Models, Fixed Workstations, Dell AD211 Bluetooth Portable Speaker, Dell BH200 Bluetooth 2. ; Click Bluetooth and other device settings. Is this a known issue? Mouse Firmware Version 0. 0 EDR Stereo Headset , Dell Bluetooth Keyboard Folio WK415, Dell Bluetooth Mouse WM615, Dell Bluetooth Travel Mouse MS700, Dell Tower Plus EBT2250, Dell Travel Mouse WM524, Dell Wireless 355 Module Dec 6, 2022 · Ensure that the wireless mouse/wireless keyboard is set to Bluetooth Low Energy (BLE) mode in your computer. The Dell mouse not working Windows 10 should now be fixed. Mouse not working at all. Keyboard (Keychron K3) working good most of the time, but once in a while it just goes straight to hell. Figure 1: Bluetooth Devices Window; A Bluetooth adapter window (Figure 2) opens. Feb 25, 2025 · Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Jun 6, 2024 · Unable to Pair Mouse. This should permanently remove the Bluetooth mouse from your computer. Aug 25, 2021 · The scroll wheel of the mouse doesn't work after about 60 seconds of mouse inactivity. For wired mice, ensure that the USB cable is securely plugged into the USB port. You can get step-by-step instructions on the following guides: Dell Peripheral Manager User's Guide; Dell Premier Rechargeable Wireless Mouse MS7421W Quick Start Guide; Dell Premier Rechargeable Wireless Mouse MS7421W User’s Guide; The guides are located on our support site: The link below takes you to a Dell Knowledge Base article that provides troubleshooting steps for the Dell BH200 Bluetooth headset when it is not working correctly. Feb 19, 2022 · I have my Bluetooth mouse works on other devices but not working on my laptop. Now, power on your mouse and Bluetooth. com Carts. other Bluetooth devices is working perfectly only the mouse not connecting. Interference with other wireless devices. Upgraded from Vista to Win 7 over a year ago. 1. If you're using the PS/2 or USB port on the back of the computer, the motherboard may be bad and needs to be replaced. Right-click the Bluetooth Adapter and select Properties (Figure 1). Sep 29, 2022 · Now, try using the Dell wireless keyboard; you should not face any problems. Go to the Power Management tab, and ensure that the checkbox next to "Allow the computer to turn off this device to save power" is cleared. Bluetooth Smart is supported in Bluetooth 4. If that mouse works, try the mouse not working with another computer. Go to Device Manager > Bluetooth > right-click on the Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Teclado y mouse inalámbricos Bluetooth de Dell, si se bloquean o dejan de funcionar después de un reinicio; Solución de problemas y guía de uso de Bluetooth; Guía para el emparejamiento de teclados y mouse Bluetooth de Dell y solución de problemas relacionados Nov 20, 2024 · And there you go. 0 and newer. Your Dell. It is not backwards compatible with earlier versions of Bluetooth. This article will come in helpful if your Bluetooth mouse is not working on Logitech, a laptop, a Lenovo or Dell device, or if it is not working but connected. Updated FEBRUARY 25, 2025 ID: 000124626 The link below takes you to a Dell Knowledge Base article that provides troubleshooting steps for the Dell BH200 Bluetooth headset when it is not working correctly. Back to Top Fix Wired, Wireless, and Bluetooth Mouse Not Working Issues Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer. The link below takes you to a Dell Knowledge Base article that provides troubleshooting steps for the Dell BH200 Bluetooth headset when it is not working correctly. Updated FEBRUARY 25, 2025 ID: 000124626 Pairing the Dell Bluetooth Keyboard and Mouse 1. For example, to update the firmware of a modern Dell Bluetooth mouse, keyboard, or headset, use the Dell Peripheral Manager. 6 Dell KM7321W Premier Multi-Device Wireless Keyboard Indicators) (Figure. Why is my mouse lagging or freezing? Mouse lag or freezing can be caused by several factors: Low battery (for wireless models). How can I fix this? Connect your mouse to another device. How to Pair Dell Bluetooth Devices in Windows 11, and Windows 10. Feb 9, 2025 · The Dell Bluetooth Keyboard and Mouse are now ready to use. Mouse suddenly stopped working yesterday. Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Mar 4, 2025 · The link below takes you to a Dell Knowledge Base article that provides troubleshooting steps for the Dell BH200 Bluetooth headset when it is not working correctly. No matter which bluetooth device I pair and how many - it just's just a complete mess. it's pairing successfully but then I don't have connect option. This combo has a USB dongle as well as 2 Bluetooth settings. Apr 1, 2018 · Regrettably, this has not fixed my problem which only just started after months of no problems with a Dell Inspiron 13 and two different bluetooth mice. Dec 9, 2019 · I have a Dell WM615 bluetooth mouse that was working perfectly up until a couple of weeks ago. Using Device Manager, you can also update the keyboard and mouse driver. 0 connectivity let you effortlessly switch across devices with the connection-mode key or button on your keyboard and mouse. 0. I have the dongle plugged into my Windows 10 computer, and then use one of the Bluetooth settings on my Windows 11 device. Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Jul 19, 2024 · The dual-mode RF 2. Bluetooth is supported on the computer. The Settings window appears. Check the battery level. The next time that you restart the computer, the keyboard, and mouse connect automatically. Mar 4, 2025 · Fix Wired, Wireless, and Bluetooth Mouse Not Working Issues Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer. 7 Dell KM7321W Premier Multi-Device Wireless Keyboard and Mouse) Back to Top The link below takes you to a Dell Knowledge Base article that provides troubleshooting steps for the Dell BH200 Bluetooth headset when it is not working correctly. What should I do if none of these steps work? Additional Troubleshooting: You can try some additional steps to fix Bluetooth problems. Insert the batteries into the keyboard. Back to Top Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer 5. Nov 3, 2022 · Pairing your wireless mouse using Swift Pair. 2. I've tried some of the usual fixes such as removing it from device manager, removing bluetooth altogether and re-installing it, searching for recent Dell wireless mice allow users to control the onscreen cursor without having to physically connect the mouse to the computer. Dell Pair notification does not open when a Bluetooth device is turned on for the first time. To do so, you might need to hold the dedicated button for 2 to 3 5. If the right-click button works on another device, try these steps: Disconnect the mouse or unpair (for Bluetooth mouse). Products Refer to the troubleshooting steps to resolve a Dell Bluetooth Keyboard or Mouse not working after a restart of the computer. Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Refer to the troubleshooting steps to resolve a Dell Bluetooth Keyboard or Mouse not working after a restart of the computer. Bluetooth Smart is Natively supported in Windows 8. I tried usual solutions like updating and removing the driver. ; Starting with the Bluetooth keyboard off, press the power switch that is located on the bottom of the keyboard. The battery bay is located underneath the keyboard. Use Dell Community Forums: Join the Dell Community Forums to get help from other Oct 30, 2021 · I have a Dell Wireless Mouse MS5120W, and yesterday it was working and then stopped working. See the Dell BH200 Bluetooth (BT) Stereo Headset section for detailed information. Bad mouse Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer 5. Sep 29, 2022 · How To fix Dell Bluetooth Keyboard & Mouse Not Working Issue? When any wireless device like the Dell keyboard and mouse. Not the batteries. Pairing the Dell Bluetooth Keyboard and Mouse 1. 0, allowing you to simply pair with your computer and get started right away, with no software required. Can I use the mouse with a non 5. Back to Top 5. The issue is reproducable and occurs on every connected computer (Bluetooth or USB dongle). Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart; Bluetooth Troubleshooting and Usage Guide; Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse; Dell Multi-device Wireless Keyboard and Mouse Bluetooth Connection and Pairing to Personal Computer Feb 16, 2023 · I have a Dell Bluetooth Mouse/Keyboard combo. Mouse pointer does not move. wauusj ukvk gwmiyyi rwdrb idq otjfyar vldjdcb hdsag dqvq seog gbmph tlshfm zxecii uab aztm