Plex subtitles conversion failed Most of my media is directly playable but I have a few things that require transcoding for various reasons (unsupported codes mostly, i. Plex Media Server Logs_2018-08-13_16-35-15. The transcoder process crashed. From time to time, especially when rewinding a movie or when the end credits are already flying, the Plex client displays a message: Playback terminated. my old plex server still running plex version 1. 2 Player Version#: 7. 7349 Player Version#:NEWEST Roku PLEX app v7. Related Page: Account Audio/Subtitle Language Settings Related Page: Languages. srt file from directory, it plays. If your media contains Jul 25, 2017 · UPDATE: If it helps anyone else who runs into this issue and stumbles on this post: The issue was resolved by uninstalling all versions of Plex, deleting all folders pertaining to plex (ProgramData, Program Files, Local Data), reinstalling Plex and readding the library. Feb 6, 2018 · When I try to re-play the file, it works immediately. 0) Not my server, not sure how to get details. srt”. 1 / 6. This only started happening today with a handful of movies. 128. Aug 23, 2020 · Server Version#: 1. If you get this message when streaming a movie that is being transcoded, then there are a few things that you can try to resolve the issue. However, if the codec or format is not supported by the transcoder either, conversion will fail. Jun 3, 2023 · Server Version#:v1. 27 Hello! I recently installed PMS in a Docker Container on a Linux (Ubuntu 21. 3213Plex Media Server Logs_2020-08-22_07-24-22. 7621 Player Version#: Last of mobile and TV on undirect play. Some video with includ Sep 25, 2023 · Transcoder Error caused by Samsung TV - Smart TVs - Plex Forum Loading Mar 28, 2019 · In rare cases, users running Plex Media Server on Windows computers may encounter seemingly random transcoder-related issues. It looks like this issue started the day of the new Player Version release. 1 and I’m in the preview program. Conversion failed. 8395 Player Version#: 4. occur due to different reasons. 3. A handful of my movies are throwing the error Feb 7, 2019 · Just had to reformat my computer so trying to get Plex set back up but keep running into issues trying to get my media to play. This happens playing via browser, or via the app on my samsung TV. (sorry could not figure out how to get lines to wrap properly - kept splitting at 90 characters) Mac - Conversion failed. . The plugin will also allow you to select items from your library and convert them to MP4, which will allow for Direct Play Aug 25, 2023 · Server Version#: 1. ” If i run without subtitles it will direct play with no issues, but that won’t work for me. Like other media servers, Plex also offers several subtitle options like Aug 12, 2024 · Hello, I’m running PMS on Nvidia Shield Pro which operates as both a server and a player. And on files on 2 different HDDs. Logfiles attached. Not sure how to get logs. 9 MB) Player Version#:4. But that didn’t Work. A required codec could not be found or failed to i Jan 2, 2025 · My Plex is failing to subtitles. Mar 31, 2021 · An unexpected playback problem has occured - Plex Forum Loading Jun 18, 2023 · I’ve been having this problem with Plex for a while now. Already looked at logs the relevant lines are below. Tried in the browser and Android both, both failing. Please check your tuner or antenna. 1 MB) Mar 21, 2020 · Server Version#: v1. 5 KB) Hello, I’ve recently started using plex and when I watch back a video I uploaded, after about 20 seconds Jan 2, 2023 · Hey Is there a possibility for it to be solved? Why is it only in LG and not others 4K content with srt not working at all It’s frustrating for me and a lot because my English aren’t my native language im dependent on subtitles. 0, model=50UQ9000PSD Playback of file stops repeatably in the same place in the show. Attempting playback on the native machine running the server. All my DVDs are extracted as MKVs with VOBSUBs for foreign-audio (forced) subtitles, and occasionally SRT files for forced subs Oct 28, 2020 · Hello There, I have two Samsung TV’s, UE65NU8042 running Tizen 4, and UE43TU7072UXXH running Tizen 5. 3876 Player Version#:Various. For many files, but not all I get the error: Conversion failed. The scanner is “Plex Video Files Scanner”. ”. Nov 2, 2020 · Server is running on a Mac (Version 1. 35. This is one of those last-resort type of options as it does involve several steps that May 6, 2018 · I got one error： Conversion failed. 3483-211702a9f). 079 [0x7fe Nov 21, 2024 · Setting the Subtitle Mode controls whether subtitles are automatically displayed when watching a media item or not. server-mac. I’ve come across a lot of threads with this issue, but haven’t been able to find a solution that works for me. 363 Aug 22, 2024 · Playback fails with external vobsub subtitles enabled Loading Dec 10, 2021 · Plex error with subtitles ""Conversion failed. I have not found any correlation to what could be causing this. mkv” I Feb 16, 2019 · Server Version#: 1. \iocage\jails\plex\root\tmp\pms-d5add999-0e7f-4da5-8644-615b31f68eaa\EasyAudioEncoder\Convert to Dolby Digital Plus (High Quality - 384 kbps) Mar 21, 2021 · Server Version#: 1. 0 (LG 43NANO756PA) / 5. superforever360 July 2, 2024, 8:33am 1. 21. The ability to turn on syncing for subtitles during playback requires a Plex Pass Apr 14, 2024 · Server Version#: 1. 7411 Element TV ROKU OS (Model 3600X Software 10. The transcoder exited due to an error Loading Jul 31, 2024 · Tha same thing happens from my Plex app on my iPhone. 285 [139703057656632] DEBUG - [Req#50/Transcode] TranscodeUniversalRequest: adapting profile with augmentation data: append-transcode-target-c Dec 29, 2018 · The throttling appears to be for bandwidth control - 6 second throttles sounds excessive and I will be raising this with the development team to look into and review There were three remote playback sessions A roku 2 playback session for user breezy84 A firefox plex web session for user joeswire Your Sage’s iPhone playback session Can you tell me what settings · Automatic Subtitle and Audio Transfer/Sync Scripts - Plex Forum Loading Jul 8, 2024 · Server Version#: Public latest 1. The transcoder exited Loading Apr 25, 2024 · Server Version#: 1. 4163 QNAP SERVER Player Version#: All player (Chrome Browser) (LG WEB OS) When Searching and downloading subtitles playback with fail, without subs enabled playback is ok. Do the Plex dance. This has happened on different types of video formats (avi, mp4, mkv), has happened with files with subtitles and without subtitles. 0 I just entered the Plex world. So for the episode file “Legend of The Seeker s01e01-e02. Save efforts Aug 3, 2017 · So here is the scoop: whenever Plex needs to transcode on my new machine it crashes, and I get the following message: “Conversion failed. 659 Player Version#: Using Web Windows 10 Pro Transcoding is not working it actually hasn’t been for well over a year. Transcoder crashed or failed to start up - Plex Loading Dec 6, 2024 · If your media library uses the Plex Movie (not the “Legacy” one) or Plex TV Series agent there is nothing to do in agent settings since detecting subtitles is always enabled for those agents, but must be a supported format, and if external, named correctly as described farther down this article. 12. I added a movie this morning, tested it o Oct 3, 2021 · Conversion failed. Plex will remember that connection but it does not add that subtitle to your server it just makes the connection. Jan 17, 2023 · Transcode fail for external vobsub (idx+sub) - Plex Forum Loading Jun 17, 2019 · Server Version#: 3. Nov 30, 2017 · Conversion failed. 1. To include either of these, ensure the Local Media Assets source is configured as follows: For enabling in all Nov 21, 2024 · Whether or not subtitles are automatically displayed when you play something from your Library is based on several factors. Live TV & DVR. 18. The client side is the Plex player app on an Amazon Fire TV. 114. zip (619. 10) server. It's a temporary connection even though Plex will remember it for that user. This PC is not used for anything else. Not sure If this is the right place ,but is there anyway to open a sup My Plex is failing to subtitles. 3112 Player Version#: LG OLED55B9PUA 5. The PlexTools plugin gives you the ability to download subtitles from OpenSubtitles. It gives a “Failed to download subtitle error”. Dec 6, 2024 · If your media contains embedded subtitles or you have an external subtitle file, you have local subtitles. I thought it would be the subtitle file that was at fault but then it works on certain devices. 2 Plex for LG webOS 4. Works fine on my PLEX versions on my Windows 11 laptop, Windows 10 laptop, Samsung android phone, Emby, VLC, any Windows media player. Before the second last version of Plex Media Server I don’t have problem to play movie on undirect play on TV or mobile. Setting the Subtitle Mode controls Jan 4, 2024 · Disable the "Default Subtitle" to avoid Plex playback error conversion failed issues caused by invalid or corrupted subtitles. Desktops & Laptops May 28, 2023 · I have plex running on an old gaming pc that has a 5th gen Ryzen cpu and rtx 2060 super graphics card. zip (2. The transcoder failed to start up” or “Conversion failed. 135. I have a network drive I am syncing all my movies to. " I am going to delete all your 5 posts where you told others that you had the same May 28, 2023 · I have plex running on an old gaming pc that has a 5th gen Ryzen cpu and rtx 2060 super graphics card. This is my first post, so I am not sure what Start the Plex Media Server. 6999 Player Version#: Operating System: Windows 10 Pro 22H2 Hi, the agent I use is “Personal Media”, to manage a collection of series/movies . I’ve NEVER had issues with 1080p playback at all but the past week I’ve had issues during playback of large 1080p files that would initially be fine but Jan 18, 2022 · Server Version#: 1. Based on suggestions in the forums, So far I have tried: Updating to newest Oct 1, 2020 · "Conversion failed. 25. So we need to wait until the Server Team fixes it. 19. 22. 2 Got this issue after updating. 40. 32. 2457-77cb9455c Player Version#: 4. I don’t know if anybody from plex devs or anything will read this but if u do please fix it 🙏 Oct 29, 2021 · Plex Media Server. This issue seemed to start right after I enabled the voice d Nov 17, 2023 · Server Version#: 1. I have to select the subtitles on each episode because both the audio and subtitles are always set to unknown. Other community members in our Jul 2, 2024 · Plex Forum Aussie live tv Teletext subtitle issue. Only way to watch movies with subtitles without encoding video is Nov 10, 2024 · Problem download subtitle - Plex Media Server - Plex Forum Loading Aug 26, 2017 · Conversion failed. 6 build 1 is not “playing” my English subtitle when selected and turned on in both Roku and PLEX. Now, I sti Oct 27, 2024 · Server Version#: 1. I’ve just now started to look into it. AV1 and other such things). Relevant lines in log file. rolled back. 0 and Roku latest stable and Android latest: 10. 3 Hello, I have plex server installed as plugin on TrueNAS. In order to avoid having to refresh the libraries after conversions Feb 12, 2018 · Topic Replies Views Activity; Conversion failed. 8. other forum responses said to delete the library and then recreate the library but how the &^&%$ do you delete the damn library??? Frustrated belond belief!! Nov 19, 2021 · Server Version#: Player Version#: 6. Errors in debug server log are: Jun 03, 2023 16:31:45. I have Jun 23, 2017 · Codecs: Failed to download XML on raspberry - Plex Forum Loading Jul 11, 2018 · Conversion failed. Nothing works. John_001 October 29, 2021, 9:36pm 1. Introduction: Some time ago I had disabled “Local Media Assets” in agent settings, because it seemed the only way to show actual filenames instead of Oct 23, 2024 · Some of my movies don’t have subtitles, so I really like the new feature of auto-syncing the external subtitles, since I could never get any to be in sync correctly. After checking the logs, I Conversion failed. The playback issue occurs when reaching the end of the content watched and occurs Aug 23, 2020 · Server Version#: 1. 138. 4079 Player Version#: 4. The transcoder exited due to an error Loading Jan 11, 2024 · There are several reasons why Plex conversion may fail. server-windows. 1 / . 5. I have Plex 64 bit running on Windows 11 on Intel I5-12600k with 16gb ram and plenty of drive space. 8555 and now Beta 1. 5173 Player Version#: 1. 1 Apr 13, 2024 22:38:41. 0. Desktops & Laptops. I had issues with direct play and disabled the feature so that everything is now transcoding. A required codec - Plex Forum Loading Jul 11, 2023 · It’s NOT a CLIENT bug, but the combination of the client asking the transcoder to render and serve the subtitles, and the transcoder having this bug. 15. Subtittle causes this. 41. The transcoder crashed or failed to start up” after These issues seem to have started or were exacerbated by the last update. 7 MB) Oct 26, 2017 · I recently moved some TV show files to a different directory, and I’m having problems with playback. 3 and Server Version 1. 1 (web May 5, 2024 · Codec errors - NAS & Devices - Plex Forum Loading Sep 30, 2017 · During playback I’ll get “Plex conversion failed. 8555 When enable live TV subtitle, we got recording failed. LG Sep 9, 2023 · Hello everyone, I am currently attempting to download subtitles from SRT OpenSubtitles using the subtitles menu on Plex Web Version 4. with messages saying S1001 Network, Conversion failed, drive mounted, and more? Here are fixes to all the Plex playback errors. 968 My server will not transcode anything anymore. Does anyone know what the problem is? I can see that plex shows the wrong movie name when I try to start it, maybe that’s a clue to the problem? Plex Media Server Databases_2021-09-14_21-54-02. zip from the latest release and extract all its content (the folder UTF-8SubtitlesConverter. Works great except when trying to load any subtitles, both on LG TV plex app or via PC browser, transcoder always crashes with the error: “Conversion failed. Nov 7, 2016 · conversion failed. For a while now I notice that when transcoding happens subtitles (in almost all cases those are external SRT Server Version#: 1. 85. 1 I am using seedbox for my PMS and I have this problem. zip (6. 9. Never had these issues and can’t find any fixes that work with the research I’ve done so far Dec 15, 2024 · Whether you need subtitles for a better understanding or to learn a foreign language, Plex makes it simple to download subtitles while watching videos. These can manifest as errors during playback of library media requiring transcoding Jan 4, 2024 · Plex playback errors appear during the playback on Roku, Samsung TV, Apple TV, etc. 264 video, with AAC 2. I can play direct streaming movies with SRT subtitles without encoding on the older one, but not on the newer. 72. on different networks. 2. 9057 Player Version#:4. I’m using the now-official builds from Plex for PMS. The transcoder crashed or failed to start up. 4. All other movies and plex features work fine, so Feb 24, 2024 · Server Version#: 1. all my Aug 13, 2018 · This appears to be on every plaback after a recent update, on files which would previously work perfectly. May 1, 2018 · TrueHD audio selection results in "Conversion failed. 825 [140658911337272] ERROR - Nov 11, 2013 · As a Roku user I was frustrated with subtitle and direct play support so I made a plugin that addresses both. I cannot play any file from the library because of Conversion failed. 5319 Web Player Version#: 4. Anyone experienced this? It’s happening for two days already. When I delete the . But when I open the same file in PLEX television, the caption does not appear, you just have to extract the subtitles of the movie every time and convert to. org and it will format the file so that it works on the Roku. The transcoder failed to start up. I've done the test by placing the file on a thumb drive and watching on television, the legend appeared normal. I’ve repaired the media server, I’ve uninstalled and reinstalled, I’ve Aug 16, 2015 · I watch a few anime shows with the original Japanese and subtitles. 0 audio) using third-party tools and another computer. ” when I try to play any of my movies. Mar 21, 2020 17:00:10. 10610 I have PMS installed on my Raspberry Pi 3, all pretty much default. I am using Ethernet to connect my pc to the router which is 1gb. 8679 Player Version#: 4. 7349. I’ve gone through similar resolution of issues already recommended on different posts but none resolved. One is on-demand subtitles which allows the client app to go out and look for a subtitle. A few days ago, I started getting the above errors on different devices (Roku, Firestick, Android, Browser, etc). This can be closed. And it can almost NEVER Aug 31, 2021 · Server Version#: 1. 8626 Player Version#: LG TV latest: 5. 1 (web) When I search for subtitles and choose to download it, it says “Failed to download subtitle” Is there a way to fix this? Regards Andreas. 16. This has helped make these errors less frequent but they’re still popping up quite often. system Closed October 29, 2024, 10:14pm 1. I’m at a loss as to why. en. ” and sometimes it direct plays (!!!) Dec 6, 2020 · I'm assuming the answer might be no to this as the Plex Media Server web app seems hardcoded to whatever Plex wants to use. It worked good a week ago but now I cant get it to work. 2632-c6783c78. I need help doing one of the following: Edit my files to set the audio and subtitle languages so that Plex will automatically use subtitles Mark the series so that it will use Apr 22, 2018 · Conversion failed. 3 (LG 43UN70006LA) / 5. 24. The transcoder failed to start up - Plex Forum Loading Jul 1, 2023 · Server Version#: Any recent Player Version#: Any recent Smart TV App Reddit: Reddit - Dive into anything Hi, it appears many (probably thousands) of Plex users are experiencing the exact same playback issue (crash) when playing on the Plex App of their Smart TV. Dec 25, 2024 · When I play the same clip on LG w/ subs, most of the times it fails with “Conversion failed. Re-download the missing dlls decoder for Plex. 20. They’re both running software 5. Oct 1, 2024 · Two different features of Plex with subtitles. bundle) to Plex Plug-in folder. Hi guys, Not sure what is going on - I moved my Plex media server to another box, Dec 6, 2020 · \iocage\jails\plex\root In answer to your other question, the folder path below you referenced from the logs is empty. 1 / 5. I’ve attempted to restart the server with no Download the UTF-8SubtitlesConverter. 7621 Player Version#: Web Hi all, I installed PMS on a RPI4 with Linux. zip Dec 21, 2021 · Hello, I am here to report an issue I am experiencing with Plex Media Server for Windows. 3 (LG 55CX5LB) I’m having issues with a few films I’ve added to my library recently that I’ve manually added subtitle files to. 7100-248a2daf0 - Ubuntu PC x86_64 - build: linux-x86_64 debian - GMT 10:00 Player Version#: platform=webOS, platformVersion=7. 51. win 10 Loading Mar 31, 2023 · You may wish to manually convert the content to a compatible format (for instance, MP4 container, H. The transcoder exited due to an error. These include: Video codec and format incompatibility: If the video codec or format is not supported by the device being used to play the video, Plex will attempt to transcode the file. I used to be able transcode audio all day long and · Today I started digging into the reasons why I never got subtitles displayed for some shows, even though I’ve stored perfectly valid SRT subtitle files next to each episode of those shows, and named each SRT file identically to its matching episode except for the language and type extension “. Enable “Local Media Assets” in legacy agents. bundle. 1 Plex Media Server Logs_2024-04-25_19-06-30. Oct 1, 2020 · Every time I try to use an external subtitle, I get the error message “Conversion failed. 8227 Player Version#: 4. 1 iOS Player Version#: 7. Plex Media Server Logs_2021-01-10_12-30-47. zip (5. Playback Terminated. 95. The Plex dance is known to resolve several issues with Plex, and can be tried if many options fail. Desktops & Laptops May 19, 2023 · Server Version#:1. I noticed it stopped working today in the morning and still through the evening. You’ll first need to properly configure your language options. Internal subtitles work. All my files Sep 6, 2021 · Subtitles Crashing Plex Transcoder Samsung Q80 TV (with or - Plex Forum Loading Sep 14, 2021 · I’m getting the “Conversion failed. Transcoder exited due to an error. e. 0 Updated Windows Plex Server yesterday, now we can no longer “download” the subtitle per the local media players - Both locally connected Roku or Plex Web Player fail May 11, 2018 · Chromecast and Subtitles - Streaming Devices - Plex Forum Loading Sep 18, 2024 · Tip!: Analyzing content to allow the auto-syncing of subtitles requires a Plex Pass subscription for Plex Media Server admin account. My subs name are in format what plex wanted. Check if the Windows key or keyset is valid. I'm not aware of being able to change Jan 4, 2024 · Plex transcoder conversion errors like Convresion Failed. Is there anyway to disble live TV timeshift, I want to test to see if it may fix the problem. The transcoder exited due to an error, the transcoder failed to start up, a required codec could not be found, etc. 4931-7000 Player Version#: 5. My personal inkling is that there’s an issue transcoding specific media Oct 13, 2013 · Hello, I have a problem in executing files that have embedded subtitles. Latest plex version is installed, I pay for plex pass and enabled hardware transcoding. Everything else works, but when I try and play one particular episode of one particular show, I get this error: Conversion failed. When I add same subs manually on PLEX WEB, it plays. Server Version#: 1. 7. Conversi Mar 29, 2019 · Saved searches Use saved searches to filter your results more quickly Mar 18, 2021 · Server Version#: 1. 1: 67: January 8, 2020 Conversion failed. 0, device=webOS 7. Issues occur locally on the web client and Roku TV. uorod tsvj gdzw rljw eosk ofzbfko bgeqzw eqck rveu gvcmzn