- Cannot complete your request because the service is unavailable citrix The issue started after upgrading the ADC to the latest firmware NS12. Complete the following steps on all the StoreFront servers to troubleshoot this issue: Open the IIS console > Servername > Server Certificates ; Make sure the Certificate Issued To name matches the StoreFront base URL. They do not have access to the F5, NetScaler, StoreFront, Director/Monitor, or anything beyond their endpoint. USER expression in all cases because it's advanced expression. I’d like to add to the „check SF logs“ an „if you see your /Citrix/StoreWeb url in the url bar at the moment of the error“. Seemingly randomly users getting "Cannot complete request" after logging to to Netscaler with new DUO oauth MFA. 1 50. Jun 23, 2022 · Citrix suggest you to use AAA. All - Please read OP's post. Jun 17, 2024 · Getting "Cannot complete your request" when using Citrix DaaS Gateway service anyone has had this same issue since we are using the hosted gateway service from CitrixAGBasic single sign-on failed because the supplied domain: domain. We had this issue last year and ours was a load-balancing issue. To isolate and resolve this issue please follow these steps: 1. Per Citrix, it is necessary to perform RADIUS authentication before LDAP in Receiver or Workspace connections. nc. After some research if found one Application who breaks the side. Sep 12, 2021 · In this video, I tried troubleshooting a problem on the storefront server, when I tried logging in it said 'cannot complete your request'. Make sure that the certificate on the StoreFront server is not expired. Feb 1, 2019 · It shows the "Cannot complete your request" just at home page, before prompting for authentication. 1 49. Apr 8, 2024 · Look under the Applications and services Logs under Citrix Delivery Service. It says the service is down and I can assure you, it's not the internet. Included in the Citrix ADC 13. I'm sure that is related to the Theme I'm using as with the RfWebUi it works properly. Removing the expression from the policy solved the problem. This does not happen everytime and does not seem to be browser related. Checked with a few I have a user trying to log into the platform but they are hitting "cannot complete your request" after a successful login The URL they use is the same one as all the other external users including myself and works fine for me and no one else has raised an issue. e. I was able to play Valo on the same day at the same time with no issues, the problem only applies to LoL and all game modes, not only TFT. I have this problem as well since yesterday night. Sometimes clearing cache or using incognito b Yes, the templates have been applied via GPO and the NetScaler has authentication delegation enabled. If you deploy Duo for Citrix Gateway using our Citrix Basic Secondary configuration, Citrix Receiver or Workspace users may not authenticate successfully. If you were configuring Optimal Gateway for launching applications by editing web. May 10, 2021 · Session policies were NOT being HIT at all leading to Cannot complete your request. If you like our content, please support us by sponsoring on GitHub below: Jul 31, 2013 · Netscaler gives "cannot complete your request" We have 2 domains with a 2-way trust in place. Oct 10, 2024 · Seeing the same issue on two separate Netscaler / SF environments. This usually is because you don't have delegation to NetScaler setup, or XML service not set to trust. This has two main causes, either; This has two main causes, either; The single sign-on domain specified in the session profile on the gateway must be blank for SAML UPN auth. Issue and Background Yesterday, Citrix released a security bulletin outlining several “Low” and “Medium” risk vulnerabilities as covered in CTX281474 and outlines the firmware versions available for download which mitigate those vulnerabilities. There are few rare „cannot complete request“ coming from netscaler direct. NET CLR Version 4. Classic expression will be deprecated in the future. It was frustrating because you could rarely reproduce the issue when troubleshooting. On the IIS console go to Application Pools and confirm that Citrix Delivery Services Authentication app pool is configured to use . 31. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. config file, make sure the configuration in the web. Introduction. 0 build 64. I rebuilt the FAS/MSCS integration lastnight and re-confimed the groups were applied to the certificate templates correctly, and the powershell script (with the corrected store name - samltest) has been ran on the storefronts. 8. Oct 19, 2023 · Hi Building a Server 2022 environment with CVAD 2203 CU3 Built two StoreFront Servers with wildcard SSL cert, and using a NetScaler ADC to load balance the two servers Also using the ADC as a NetScaler Gateway appliance. There can be multiple reasons behind this issue as the error message we are getting on Web browser is very generic. config file has a proper closing HTML tag. 0. See how to fix SSO error. This article provides a list of Knowledge Base resources on how to investigate, troubleshoot, and prevent the most common issues with session launch in Citrix Virtual Apps and Desktops. They are the end user. Error messages: "Cannot complete your request" on browser when accessing Store for web. I am able to get on the StoreFront and XenApp servers and add user groups from the other domain to local groups so it seems the trust is in order. Sep 21, 2023 · In this guide, we'll dive into the potential fixes for the "Cannot Complete Your Request Because the Service is Unavailable" error, exploring the potential causes and offering effective solutions to get you back into the game. nc, coming from the NS12. Mar 28, 2020 · After login in the Receiver for Web the Website stucks with "Cannot complete your request". com is invalid. After upgrading your Citrix ADC Applicance to 13. Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Edited May 18, 2021 by Felipe Albuquerque Oct 1, 2015 · I am getting random "Cannot complete your request" when signing into storefront from Netscaler. This works fine as long as I don't enter the SNIP IP address into the "VServ Here's is a Citrix KB article for this issue but I can't imagine there's anything you could do on your end. From test machine ping the base URL and confirm the IP you are getting: The “Cannot Complete Your Request” error is displayed through connecting directly to StoreFront server. 35 you will get "Cannot complete your request". 0-64. Open the IIS console on the StoreFront server click the server > Server Certificates > double-click the certificate that you are using for StoreFront. Without the { the Store-Side works as expectet. You will need to configure the ordering of your authentication policies as follows: Mar 15, 2024 · Want to learn more on Citrix Automations and solutions??? Subscribe to get our latest content by email. This is a troubleshooting guide for the error "Cannot Complete Your Request" which accessing application through StoreFront. If I try again a few times it then works? The event log on the Citrix Xenapp server shows: Apr 8, 2024 · Look under the Applications and services Logs under Citrix Delivery Service. 35 release are additional security enhancements to SSO to block by default weaker authentication Aug 14, 2021 · Troubleshooting steps to fix the problem when users try to login to storefront and they see this error message "Cannot complete your request", It's important Nov 10, 2020 · Citrix Gateway: “Cannot Complete your Request” November 10, 2020 Lucas Hökerberg Leave a comment Suddenly in my Citrix Virtual Apps environment, my users where unable to connect to a desktop or app session externally using the Citrix Gateway funcionallity in Citrix ADC (former NetScaler). In the Arguments of the Application is a {. . But only with one Store-Side the second Store-Side works without Problems. 37. I think not being able to DNS resolve the storefront hostname in the session policy is one I. However, this is an error could occur when connecting through Citrix Gateway or Load Balancer based on different deployment scenarios. yjn metbs ysaza mrzz lqynpa kudb nwwntrc bydma wgbl prej